Salesforce Instance Status Monitoring

Feature

Germain UX monitors your Salesforce Instance availability and alerts you when any of the instance’s service is not up and running.

KPIs

KPIs for Salesforce Classic, Lightning | SFDC-Instance-Status-Monitoring-KPIs

Dashboard

Germain Workspace > Left Menu > Dashboards > All > Salesforce

Example

Configuration

Enable

This monitoring gets enabled when you deploy Salesforce monitoring using Salesforce.com Application wizard. Instance Name must be provided with correct Salesforce instance name. Check How to find instance name for your Organization to get your name.

Disable

Follow the below steps to disable ongoing Salesforce Instance Status monitoring:

• Go to Germain Workspace > Left Menu > Germain > State

• Switch to Components tab

• Search for Type Name = Salesforce Instance Status Monitor
  

  

• Disable selected component by switching the toggle, in the ENABLED column, to :disabled: (disabled state)

Frequency

By default, this monitoring is configured to run every twelve hours. Below, two options to update this component’s execution frequency.

First Deployment

You can set the execution frequency value at the moment of the entire Salesforce Application monitoring deployment in the Salesforce.com Application wizard. Click SHOW ADVANCED and set Instance Status Monitoring Interval value.

Runtime

• Go to Germain Workspace > Left Menu > Germain > State

• Switch to Components tab

• Search for Type Name = Salesforce Instance Status Monitor

• Select a component

• Update Execution Schedule value and click :save: to save your change

Instance Name Update

Follow below steps to update Salesforce Instance Name that you want to monitoring:

• Go to Germain Workspace > Left Menu > Germain > State

• Switch to Components tab

• Search for Type Name = Salesforce Instance Status Monitor

• Select a component

• Click Instance in the References field
  

  

• Update Value field with new instance name and click :save: to save your change