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Smart Insights

Automatically surfaced insights

Salesforce Monitoring & Analytics

Monitor Salesforce user experience

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Analytics - Better visualization options for Code Analysis

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Description

New visualization to give a different way to look at the code execution path.

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Example

PHP call graph

PHP call graph

PHP treemap

PHP treemap

.NET treemap

.NET treemap

Java treemap

Java treemap

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Monitoring & Analytics - PHP code profiling in real-time

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Description

Realtime profiling/analysis of PHP code. Agent required to be deployed, similarly to other code-base e.g. Java, c#, golang, etc.

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Example

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Monitoring & Analytics - Smart Insights (enh)

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Description

Completed preconfiguration of all our SLA for Smarter insights. Support for various business periods (e.g. month-end, quarter-end, year-end, etc). This comes in addition to what we did last month: Monitoring & Analytics - Smart Insights (historical data analysis & prediction)

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Salesforce Monitoring & Analytics

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Description

In addition to the Real User Monitoring and Replay, here are a number of new metrics Germain collects while monitoring a Salesforce.com apps.
  • Javascript Code Analysis (realtime) gets recorded via our 2nd Browser Extension (Chrome and other browsers) that is separate from the above extension
  • Connected users, Page Performance
  • Synthetic availability / synthetic click (when multifactor authentication disabled)
  • Business Process monitoring/insights
  • User Errors and Custom Errors (app or developer errors e.g. “Sorry or interrupt”, warnings, errors, asserts thrown into browser console by apex, views, developers, …)
  • Volume of Process Approvals
  • Volume of Actions Custom Apex
  • Volume of Actions Custom Flow
  • Volume of Actions Custom ExternalService
  • Volume of Records (amount of opportunities, accounts, leads, contacts, …)
  • Volume of Process Rules
  • Volume of Switch To Lightning
  • Volume of Switch To Classic
  • Volume of Lightning Users
  • Performance By Page (server side data; grouped as in the screenshot attached)
  • Performance By Browser (server side data; grouped as in the screenshot attached)
  • Apex Callout Event Type
  • Apex Execution Event Type
  • Apex Trigger Event Type
  • API Event Type
  • Aura Request Event Type
  • External OData Callout Event Type
  • Lightning Page View Event Type
  • Lightning Performance Event Type
  • Login Event Type
  • Logout Event Type
  • Metadata API Operation Event Type
  • Queued Execution Event Type
  • Report Event Type
  • Report Export Event Type
  • REST API Event Type
  • URI Event Type
  • Visualforce Request Event Type
SFDC integrations:
  • SFDC User Interface
  • SFDC Rest API
  • SFDC Data Log Events/ Service
  • Network between SFDC User’s Browser and SFDC Web Server
(Other Benefits that are available: Monitoring & Analytics - Salesforce.com (01/31/21) )

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Example

All examples are available: Salesforce (Classic, Lightning) Operational Experience Intelligence | Examples

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The content of this document is proprietary to GERMAIN SOFTWARE.