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Note/Ticket Dashboard

Features

A Note is like a “ticket”.

Notes can be assigned to anyone.

Notes can be added onto any metrics/insights on any Dashboards.

  • Add a Note on Aggregate Dashboard

  • Add a Note on a Metric on Drill-through Dashboard

  • Add a Note on RCA Dashboard

ServiceNow Integration

As an alternative, Germain can be integrated with ticketing system e.g. ServiceNow.

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