Here are details on how to configure Germain UX to monitor Real Users of Salesforce and analyze their experience with it.
For deployment instructions, refer to the following link: Salesforce Monitoring Deployment
For configuration details, visit the following link: Configuration
Germain Workspace > Left Menu > Dashboards > All > Salesforce User Experience
Business Impact View (at Scale) that helps understand and prioritize the UX Issues that affect SFDC Users the most:
Replay of an SFDC User Session that Germain recorded in real-time:
Component: RUM Extension, RUM JS
Feature Availability: 2022.1 or later