Feature

Germain UX monitors Users of Salesforce and analyzes their experience with it.

KPIs

KPIs for Salesforce Classic, Lightning | SFDC-User-Monitoring,-Replay-and-Feedback-KPIs

Dashboard

Germain Workspace > Left Menu > Dashboards > All > Salesforce User Experience

Examples

User Experience Analysis at Scale

Salesforce User Monitoring Overview

Salesforce User Monitoring Overview

Replay of a SFDC User Session that Germain recorded in real-time

Salesforce User Replay

Salesforce User Replay

Deployment

Deployment for Salesforce Classic, Lightning | Salesforce-User-Monitoring-and-Replay-Deployment

Configuration

Configuration for User Monitoring and Replay

Component: RUM Extension, RUM JS

Feature Availability: 2022.1 or later