Salesforce User Monitoring and Replay
Feature
Germain UX monitors Users of Salesforce and analyzes their experience with it.
KPIs
KPIs for Salesforce Classic, Lightning | SFDC-User-Monitoring,-Replay-and-Feedback-KPIs
Dashboard
Germain Workspace > Left Menu > Dashboards > All > Salesforce User Experience
Examples
User Experience Analysis at Scale

Salesforce User Monitoring Overview
Replay of a SFDC User Session that Germain recorded in real-time

Salesforce User Replay
Deployment
Deployment for Salesforce Classic, Lightning | Salesforce-User-Monitoring-and-Replay-Deployment
Configuration
Configuration for User Monitoring and Replay
Component: RUM Extension, RUM JS
Feature Availability: 2022.1 or later