Heatmaps and Overlays RUM Data not available?

Problem

You are able to watch Session Replays but they don’t contain Overlays heatmaps.

Solution

Disabled Configuration

1) UX Profile Settings

1. Go to Germain Workspace > Left Menu > Analytics > UX Monitoring Profiles

2. Pick a profile

3. Make sure Click Maps, Scroll Maps and Mouse Maps are checked

Component: RUM JS

Feature Availability: 2022.1 or later