🔔 GermainUX notifications
GermainUX notifications keep users informed about events, requests, alerts, SLA results, reports, and automated actions that require their attention.
ℹ️ Notification indicator
When a user has unread notifications, a red indicator appears in the upper-right corner of GermainUX Workspace. The number displayed indicates how many notifications are available to that user.
🔖 Notification Types
GermainUX can generate notifications for:
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Type |
Description |
|---|---|
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A user requests authorization to access GermainUX Workspace. |
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|
Actions |
An automated or manual action completes, succeeds, fails, or requires attention. Actions can include HTTP requests, local programs, reports, SQL, SSH, and WMI. |
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An email, SMS, or Workspace alert is generated by an SLA or another configured condition. |
|
|
A requested or scheduled report is ready, completed, or failed. |
|
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A traditional SLA, Smart Insight, or another analytical condition changes state or requires attention. |
|
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A watched event, phrase, condition, or data point is detected. |
👀 View Notifications
To open the Notifications page:
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Locate the notification indicator in the upper-right corner of GermainUX Workspace.
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Select the indicator.
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Review the available notifications.
The indicator is displayed when notifications are available for the current GermainUX user.
✉️ Read and Unread Status
Each user can manage the status of their notifications.
Available actions include:
|
Action |
Details |
|---|---|
|
Mark a notification as Read. |
Mark a notification as Read. |
|
Mark a notification as Unread. |
Mark a notification as Unread. |
|
Open the associated item |
Open the associated request, action, SLA, alert, report, or watch when a link is available. |
The unread count is updated according to the notification status for the current user.
Service: Action
Feature Availability: 8.6.0 or later