🔔 GermainUX notifications
GermainUX notifications keep users informed about events, requests, alerts, SLA results, reports, and automated actions that require their attention.
ℹ️ Notification indicator
When a user has unread notifications, a red indicator appears in the upper-right corner of GermainUX Workspace. The number displayed indicates how many notifications are available to that user.
🔖 Notification Types
GermainUX can generate notifications for:
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Type |
Description |
|---|---|
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A user requests authorization to access GermainUX Workspace. |
|
|
Actions |
An automated or manual action completes, succeeds, fails, or requires attention. Actions can include HTTP requests, local programs, reports, SQL, SSH, and WMI. |
|
An email, SMS, or Workspace alert is generated by an SLA or another configured condition. |
|
|
A requested or scheduled report is ready, completed, or failed. |
|
|
A traditional SLA, Smart Insight, or another analytical condition changes state or requires attention. |
|
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A watched event, phrase, condition, or data point is detected. |
👀 View Notifications
To open the Notifications page:
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Locate the notification indicator in the upper-right corner of GermainUX Workspace.
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Select the indicator.
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Review the available notifications.
The indicator is displayed when notifications are available for the current GermainUX user.
✉️ Read and Unread Status
Each user can manage the status of their notifications.
Available actions include:
|
Action |
Details |
|---|---|
|
Mark a notification as Read. |
Mark a notification as Read. |
|
Mark a notification as Unread. |
Mark a notification as Unread. |
|
Open the associated item |
Open the associated request, action, SLA, alert, report, or watch when a link is available. |
The unread count is updated according to the notification status for the current user.
ℹ️ Get Help
The Germain Team can help you set this up. Contact GermainUX Support.
Feature Availability: 2014.1 or later