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ServiceManagement
Availability2014.1 or later

Configure Privacy Exclusions

Hide sensitive values and elements

Data Field Exclusion

Protect fields across KPIs

Session Replay Exclusion

Mask DOM content in replays

Configure Privacy Exclusions

GermainUX provides configurable mechanisms for protecting sensitive information in analytics data and Session Replay recordings. Depending on the use case, a value or element can be: These controls help prevent information such as usernames, email addresses, IP addresses, payment-card details, and sensitive form values from being exposed through GermainUX.

Privacy Rule Types

Data Field Exclusion

A Data Field Exclusion rule protects a field collected through one or more KPIs. The rule can:
  • Mask the field
  • Anonymize its value
  • Exclude it from collection
  • Apply only to selected KPIs
  • Preserve character length or whitespace when masking
  • Apply protection only to content matching a regular expression

Create a Data Field Exclusion Rule

1

Go to GermainUX Workspace > Analytics > Data Privacy

2

Click +

3

Select Data Field Exclusion

4

Complete the configuration

5

Save the rule

Configuration Fields

Example: Mask a Username

The following configuration masks user.name without preserving its original length or whitespace:
Mask a Username

Mask a Username - GermainUX

Session Replay Exclusion

A Session Replay Exclusion rule protects sensitive HTML or DOM content from appearing in recorded sessions. Elements are selected using CSS selectors. Each matching element can then be masked, anonymized, or excluded.

Create a Session Replay Exclusion Rule

1

Go to GermainUX Workspace > Analytics > Data Privacy

2

Click +

3

Select Session Replay Exclusion

4

Complete the configuration

5

Save the rule

Configuration Fields

Example: Exclude Payment-Card Fields

The following rule excludes input elements whose autocomplete attribute begins with cc-: This selector can match standardized payment fields such as card number, expiration date, and security-code inputs.
Exclude Payment-Card Fields

Exclude Payment-Card Fields - GermainUX

Validation Recommendations

After creating a rule:
  • Test it in a non-production environment.
  • Confirm that it applies to every intended field or element.
  • Verify that protected values do not appear in analytics or Session Replay.
  • Test dynamic pages, embedded components, and single-page application navigation.
  • Confirm that the selector or regular expression does not hide unrelated information.
  • Repeat validation whenever the monitored application changes.
When sensitive data is not required for monitoring, use Exclude so the value does not enter the GermainUX data pipeline.

Get Help

Contact GermainUX Support

The GermainUX team helps you get up and running faster, empower your team, turn data into actionable insights, and optimize performance to deliver measurable business outcomes.

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The content of this document is proprietary to GERMAIN SOFTWARE.