Skip to main content
Skip table of contents

Network Requirements

When deploying Germain to monitor your business applications and infrastructure, it is important to open specific network ports to facilitate communication and data collection. The exact ports that need to be opened can vary based on the users, processes, and technologies involved in your monitoring setup. Here is a general guideline for network ports that may need to be opened:

Source Ports

  • Web Browsers
    Typically, outbound connections from web browsers use commonly used HTTP(S) ports such as 80 and 443 for accessing web applications.

  • Servers or Agents
    Outbound connections from the servers or agents running Germain components may require specific ports depending on the technologies and protocols they interact with.

Destination Ports

  • Application Servers
    Inbound connections to the application servers hosting the business applications you want to monitor. The required ports can vary based on the specific application protocols used (e.g., HTTP, HTTPS, RDP, SSH, database-specific ports, etc.).

  • Infrastructure Components
    Inbound connections to network devices, servers, databases, and other infrastructure components that Germain needs to monitor or automate transactions against. The ports required will depend on the technologies and protocols employed by these components.

It is crucial to understand that the specific ports you need to open will be determined by your unique environment and the technologies you utilize. Consult the documentation provided by Germain or reach out to their support team for detailed information on the specific network ports required for your setup.

Additionally, adhere to your organization's security policies and best practices when opening network ports, ensuring that only the necessary ports are exposed, and appropriate security measures are implemented.

On-Premise

Port

Protocol/Usage

Source

Destination

61616

Active MQ OpenWire/JMS

Germain Engines

Germain Enterprise

8080

HTTP/S

Germain Users

Germain Enterprise

8005

HTTP/S

Germain Users

Germain Enterprise

8009

HTTP/S

Germain Users

Germain Enterprise

443

Chat button on Germain Workspace (so you can talk to any technical support engineers right the way clicking on that chat button)

Germain Users

https://api-iam.intercom.io/*
https://app.helphero.co/*
https://js.intercomcdn.com/*

443

Geo Mapping

Germain Users

https://www.google.com/*
https://ajax.googleapis.com/*
https://www.gstatic.com/*
https://maps.gstatic.com/*
https://maps.googleapis.com/*
https://csi.gstatic.com/*

database port (for oracle 1521, etc)

Application Database (oracle, sqlsrvr, db2, hadoop, etc)

Germain Enterprise

Germain Database

database port (for oracle 1521, etc)

Application Database (oracle, sqlsrvr, db2, hadoop, etc)

Germain Enterprise

Application Database (DEVELOPMENT database that Germain CRT is going to connect to, to perform a review of application repository)

database port (for oracle 1521, etc)

Application Database (oracle, sqlsrvr, db2, hadoop, etc)

Germain Engines

Application Database (environment is going to be monitored by Germain)

application url port (80, 443)

Application URL (virtual and physical)

Germain Engines

Web server(s) (virtual and physical)

application administration console ports (e.g. for siebel 2320, 2321, etc)

Application Administration Console

Germain Engines

Application Server where administration console runs on (e.g. Siebel, it is /siebsrvr/bin/srvrmgr.exe)

135

TCP

Germain Engines

Windows server/desktop to be monitored by Germain

137

UDP

Germain Engines

Windows server/desktop to be monitored by Germain

138

UDP

Germain Engines

Windows server/desktop to be monitored by Germain

139

TCP

Germain Engines

Windows server/desktop to be monitored by Germain

445

TCP

Germain Engines

Windows server/desktop to be monitored by Germain

SSH port

SSH

Germain Engines

Unix server/desktop to be monitored by Germain

port range TBD

WMI

Germain Engines

Windows server to be monitored

1099

JMX - TCP

Germain Engines

Java Application Server/JVM to be monitored

Cloud

Port

Protocol/Usage

Source

Destination

443

HTTP/S

Germain Agents

Germain Enterprise Cloud get URL/IP after your sign up on your cloud instance

database port (for oracle 1521, etc)

Application Database (Oracle, SQL Server, DB2, hadoop, etc)

Germain Agents

Application Database (DEVELOPMENT database  that Germain CRT is going to connect to, to perform a review of application repository)

database port (for oracle 1521, etc)

Application Database (Oracle, SQL Server, DB2, hadoop, etc)

Germain Agents

Application Database (environment is going to be monitored by Germain)

application url port (80, 443)

Application URL (virtual and physical)

Germain Agents

Web server(s) (virtual and physical)

application administration console ports
(e.g. for siebel 2320, 2321, etc)

Application Administration Console

Germain Agents

Application Server where administration console runs on (e.g. siebel, it is /siebsrvr/bin/srvrmgr.exe)

135

TCP

Germain Agents

Windows server/desktop to be monitored by Germain

137

UDP

Germain Agents

Windows server/desktop to be monitored by Germain

138

UDP

Germain Agents

Windows server/desktop to be monitored by Germain


139

TCP

Germain Agents

Windows server/desktop to be monitored by Germain

445

TCP

Germain Agents

Windows server/desktop to be monitored by Germain

SSH port

SSH

Germain Agents

Unix server/desktop to be monitored by Germain

port range TBD

WMI

Germain Engines

Windows server/desktop to be monitored by Germain

5985 = HTTP
5986 = HTTPS

Powershell

Germain Engines

Windows server/desktop to be monitored by Germain

1099

JMX - TCP

Germain Agents

Java Application Server/JVM to be monitored

443

HTTP/S

Germain Users

Germain Enterprise Cloud (get URL/IP after your sign up on your cloud instance)

443

Chat button on Germain Workspace (so you can talk to any technical support engineers right the way clicking on that chat button)

Germain Users

https://api-iam.intercom.io/*
https://app.helphero.co/*
https://js.intercomcdn.com/*

443

Geo Mapping

Germain Users

https://www.google.com/*
https://ajax.googleapis.com/*
https://www.gstatic.com/*
https://maps.gstatic.com/*
https://maps.googleapis.com/*
https://csi.gstatic.com/*

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.