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Errors on Germain dashboard?


An error code shows up on the Germain dashboard


  1. Open the browser's "Inspect element" feature (right-click in Firefox or Chrome).
  2. Navigate to the "Network" tab and check for a JSON response containing data from the page (refresh the page's content while on the Network tab).
  3. If you find a JSON response, the issue likely lies with the UI. In the "Console" tab, look for errors (uncheck "Net" and "CSS"). You might encounter problems connecting to websites like or https://* Note that if the Germain server can't access these sites, loading the Dashboard may be very slow.
  4. If there is no JSON response, the problem likely pertains to communication. Review the logs for errors.

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If this problem persists, please contact our support.