03/31/18 Release Notes

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Successful production deployments of germain APM 8.5

Successfully deployed germain Germain 8.5 on a number of customers’ production environments. germain Germain Dashboard has been flying! 🙂. Detail about this 8.5 release can be found here: Performance optimizations & a whole new world of analytics - GA Customer’s feedback: “The performance of germain Germain is amazing. I love how fast it is.”

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Video recording/replay of User Session is ported to 8.5.x

Now that we have successfully deployed Germain 8.5 on prod at a few clients, we have been in the process of porting a number of features, such as the “video recording/replay of user sessions” which is now complete and available in Germain 8.5.1.

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Dashboard enhancements

Enhancements of Germain dashboard to ease data analysis and correlation. These aren’t self-explanatory but more details are available upon request.

• Level 1 Health portlet
• “Measure Color Breakdown” trend chart now supports several metrics(e.g. Duration, Count, etc)
• Geo Map improvements
• String copy/paste
• Tree control
• Info consolidation on multi-kpi portlet
• Export of all rows (on drill-through dashboard) - any row visible on any drill-through dashboard can now be exported into an XLS file

Germain dashboard enhancements wrt configuration capabilities

• Systemic portlet - make “data source” in portlet’s settings a select list, integrate maximize action with animation/slide
• Portlet configuration - self-intuitive pivot values
• Wizards for KPI & SLA

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Bug fixes

Thank you to our clients that have helped us further validate and improve quality of Germain 8.5 release by being the first beta clients. A number of functional and performance fixes have been implemented as a result. These below items aren’t always self-explanatory, but that list will give you a sense of the type of bugs that we have fixed in this release. we are happy to provide more details if needed upon request.

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• analysis portlet on drilldown on events broken
• Analysis portlet perf issue
• analysis portlet shows empty rows
• avg on xls portlet show [object object]
• can’t add Siebel Backend systemic portlet
• check that tooltip is fully visible
• Color filter not working on drillthrough portlet
• detailed execution flow not showing data enhancement
• drilldown on geomap shows wrong data
• encoding issue in breadcrumb
• expanding tree control on RCA screen never returns (waited a minute)
• extrainfo popup on RCA portlet empty
• failed to execute on rca portlet
• Guide view minor
• html content broken on slick grid cell
• Internal Server Error - Encountered unexpected node
• last 7 days shows older data..
• loader overflow outside container
• map portlet ‘data not found’ not available
• missing child calls for workflow
• missing fields on description portlet/RCA dashboard
• missing loading/hourglass cursor when drilldown on geomap
• Parent Transaction lookup constraint is incorrect
• pivot on client IP/location not working for ux events when using aggregates
• pivot wrong layout in “add new portlet” window
• RCA table ordering incorrect on multiple KPIs
• RCA Tree portlet unresponsive on nested children
• session replay fails
• sorting on duration on drillthrough shows “no data found” but then data shows up 30sec later
• systemic portlet visible when other portlet in max state
• table broken when extra info content contains html
• Tree portlet - RCA click doesnt work on nodes
• Tree portlet missing icons for UX data
• sorting on duration on drillthrough shows “no data found” but then data shows up 30sec later
• UX Event (JS) not removing quotations
• BeaconServlet does not start reliably
• Bus Proc engines don’t pick up all configuration changes
• BusProcProcesser Engine fails if ActiveMQ is restarted
• BusProcRouter engine gets stuck if ActiveMQ is restarted
• Drillthrough fails for invalid constraint string
• Duplicate rows in dimension tables on mysql
• pivot on client IP/location not working for ux events when using aggregates
• Stability issue due to aggregate update
• portlets width gets disorganized
• generalHealth Portlet Fails with specific settings
• Increase default number of rows returned by drillthrough
• Intermittent failures to load type and system dimension data
• Query required more than 12 iterations
• Need mechanism to check partitions on server startup
• Need to enforce unique constraints in clustered mysql
• Revisit QueueManager configuration - cleanup AMQ and HTTP config mechanisms
• Store alerts as part of datamart fact model
• Instance instability
• Drillthrough - Formatting of long values with “info” icon
• User Agent parsing for UX data enhanced
• UX user click on closing alert window collected

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Cloud updates (4th round)

Further updates of the look and feel and features available on Germain cloud to best reflect the benefits customers can get from it and ease their experience.

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Siebel CRM users - UX Metric adjustement

Siebel CRM Customers: If you ever notice GetAlarm() call on the root-cause analysis of a siebel user click, on the Germain dashboard, please contact us and have us configure Germain so these calls don’t get included within UX transaction.

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