02/29/20 Release Notes

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Support Team

We are pleased to announce that we now have a Poland-based and US-based Support Team 100% focused on helping your organization with your journey improving User Experience, Process Performance and Technology Performance. It had become critical we take the support tasks off of our engineers and have dedicated team do so, yet still provide high-end support to your organization. We hope we continue exceed your expectations, and whenever we don’t please let us know (we are growing, ticket response and resolution times could be better at times so we are looking at improving this in the near future). Thank you for your patience and continued support. 🙂

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Maintenance - Dashboard migration

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Description

We have made great progress in this phase 2 of our UI migration to the best JS framework, which consists in migrating the Dashboard, and integrate it with the new Configuration console that we released last 12/31/19. We are on track to be complete phase 2 by 3/31/20. And a reminder there will be a phase 3 which is scheduled to be out by 6/30/20 which intends to provide a number of new UI features to Germain Dashboard

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(reminder) 11-min video of our new config console: click here

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Maintenance - Self-monitoring script

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Description

We have completed v2 of the self-monitoring script that monitors and ensures high availability and performance of Germain. That script performs the following:

• Check Availability of Germain Services (ActiveMQ, ApacheSolr, Action, Aggregation, Analytics, Config, Engines, Ingestion Services, Query Services, Engine Manager, Session Tracking and Storage Services)
• Check Updates and Errors in Germain’s Logs
• Check Availability of Germain’s REST Api
• Check Availability & Updates of Germain Database (e.g. SQL Tables having no updates “recently”, etc)
• Generate and email report (example attached)
  • RED: software feature that is broken/failing/unavailable
  • ORANGE: software feature slow or erroring out
  • GREEN: available and fast

Example of a Report sent by Germain’s self monitoring script: Germain status report generated: 2/20/2020 10:00:17 AM

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Download

That script is available on request from GermainUX Support

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Maintenance - Minor Enhancements and Bugs (February)

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Description

List of minor enhancements and bugs that have been addressed this month. More details available upon request.

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Get Help

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