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Behavior Analysis

Features

Germain UX offers various ways to analyze user behavior:

Click Analysis

The click-level view helps understand user actions from a click perspective.

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User behavior real-time monitoring and insights - Germain UX

Flow Analysis

Focused Flow diagnoses user behavior, identifies friction points, and breaks down journey milestones at scale.

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Focused Flow for Shopify Conversion Analysis - Germain UX

More details on Focused Flow portlet.

Page Insights via Heatmaps

Multiple heatmaps are available to show where visitors spend the most time or encounter the most issues on a page. Learn more about Heatmaps.

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Mouse Move Heatmap - Germain UX

User Session Insights

Germain UX provides millisecond-precise, searchable playback of user interactions, similar to video recordings, capturing exactly what users see and do in an application.

More details Germain’s Real User Session Monitoring and Session Replay, in real-time.

Work Time Mining

Germain UX can track when users work on tasks and identify where they waste time, either individually or as a team.

Here are more details on Germain UX’s Business Process Monitoring and Mining.

Service: Analytics

Feature Availability: 8.6.0 or later

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