Behavior Analysis
Features
Germain UX offers different ways to analyze user behavior:
Work Time Insights
Germain UX has the ability to track when users work on tasks and identify where they waste time, either individually or as a team.
Here are more details on Germain UX’s Business Process Monitoring and Mining.
Click Flow-level Analysis
Click-level view helps understand what a user does from a click point-of-view.
User behavior real-time monitoring and insights - Germain UX
Process-level Analysis
Focused Flow diagnoses user behavior, identifies friction points, and breaks down journey milestones at scale.
Focused Flow for Shopify Conversion Analysis - Germain UX
More details on Focused Flow portlet.
Page-level Analysis
Several heatmaps are available to show where visitors spend the most time or encounter the most issues on a page. Learn more about Heatmaps.
Mouse Move Heatmap - Germain UX
Session-level Insights
GermainUX provides millisecond-precise, searchable playback of user interactions, similar to video recordings, capturing exactly what users see and do on an application..
More details Germain’s Real User Session Monitoring and Session Replay, in real-time.
Service: Analytics
Feature Availability: 8.6.0 or later