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Unable to log on to Germain UX or login takes 30sec or longer?


One of our customers was unable to log on to Germain dashboard.


It appeared that it was taking 30sec or longer to log on to Germain dashboard and that delay was related to the fact that the server where the user attempted to log on to Germain dashboard from, was not connected to the login time, Germain fetches google's JS and if there is no internet connection it keeps waiting till Browser's default timeout kicks in (e.g. it takes 30sec on Internet Explorer 11). 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.