Germain UX is a real-time software platform designed to assist organizations in improving adoption, conversion, and productivity. It monitors the performance of technologies, business processes, and users, automatically analyzing frictions to understand why they occur. Automation is available to proactively detect issues before they impact the business and to auto-resolve issues when considered safe to do so. Germain UX is available on both the cloud and on-premise. And Germain UX seamlessly integrates with AI platforms since 2023.4, elevating insights and automation to the next level.