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Business Process Monitoring for SAP (Configure)

Features

Here are details on how to configure Germain UX to monitor performance of Business Processes in SAP and let Germain find what part of your workflows are inefficient and why.

This assumes you have already deployed Germain UX - RUM JS and/or Germain UX - Engine into your SAP instance.

Configure

Germain is capable of automating the identification of inefficient workflows or users who are wasting valuable time (e.g., a customer taking 8 minutes to place an order instead of 2 minutes), and Germain can do this at scale. For this purpose, here is the guide on how to monitor your critical workflow on your SAP. Alternatively, as usual, feel free to contact us, and we can configure it for you.

KPIs

Please go here to see KPIs for SAP Business Processes.

Dashboards

A number of dashboards are preconfigured for SAP, here are just a few main ones, but there might be more.

  • Go to Germain Workspace > Left Menu > Dashboards > All

  • Search for any “SAP…” dashboards, such as:
    SAP Business Process or Biz Ops

Component: RUM JS, Engine

Feature Availability: 2023.1 or later

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