06/30/19 Release Notes

Moogsoft (apply AI to GermainUX email alerts)

Monitoring & Analytics

Synthetic Transaction (updates)

Automation

Apache

Monitoring & Analytics

User Replay (zoom support)

Monitoring & Analytics

Nextgen (2)

Maintenance

Cloud

Maintenance

Other Enhancements and Bugs (June)

Maintenance

Monitoring & Analytics - Moogsoft (apply AI to GermainUX email alerts)

Description

Moogsoft can now be integrated with Germain. Moogsoft applies its AI algorithms to the Germain email alerts, to help you triage email alert. Categorization of email alerts can be performed and based on the EMAIL TITLE, EMAIL CONTENT, TECHNOLOGY, KPI, etc, and it’s possible to modify any Template with any values (technology, application, etc), to make this integration fully tailored to your needs.

Configuration

Details on how to integrate Moogsoft with Germain and contact us for anything.

Automation - Synthetic Transaction (updates)

Description

Enhancement of the Synthetic Transaction feature provided in Germain. This feature is used to simulate a user or any type of transaction (network, db, app..) to proactively detect availability and performance issues. In addition, in the case of a User Login synthetic transaction (against any web app), we fixed a bug that was causing the reported response time to be wrong.

Monitoring & Analytics - Apache

Description

Enhancement of how Germain monitors and troubleshoots Apache. Some of the metrics that are pulled and analyzed:

Apache Active sessions
Apache Current requests
Apache Idle workers
Apache Busy workers
Apache requests per second
Apache Shared Memory

Show all 9

TCP Retransmissions
Round-trip time
Throughput

Monitoring & Analytics - User Replay (zoom support)

Description

Improved replay of browser windows that change size dramatically over the course of a session.

Maintenance - Nextgen (2)

Description

Continuing to work on our nextGen project, scheduled to be available by 12/31/19. This nextGen is in response to our Clients that have asked us for more ways to slice and dice the data, more intelligent insight findings, faster and easier configuration (of any monitoring, analytics and automation) and last but not least a better user experience. This month, we have made significant progress on the design of the configuration capabilities as well as started implemented some of them. Some of the features we have touched upon:

Comprehensive config console (to allow enterprise-wide deployment)
- User Management
- Data Source Management
- Monitoring Management
- Analytics Management
- Automation Management
Charting
Search
Extended wizards
- Parser wizard
- KPI wizard
- Business Process wizard
- SQL wizard
- Desktop PC wizard
- End-user wizard
- OS wizard

And a number of new and exciting features we won’t disclose here. We can share more details upon request.

Need more details about it? Want to be sure your ideas are going to be incorporated into this nextgen? email me, or info@germainux.com or log a ticket: https://germainux.atlassian.net/servicedesk/customer/portal/1

Maintenance - Cloud

Description Enhancement of our cloud infrastructure (https://germainux.com/cloud-login) around:

Agent & engine deployment
High-availability
Easier configuration to monitor .NET application
Easier configuration to monitor Java application
Self-monitoring
User Management

Maintenance - Other Enhancements and Bugs (June)

Description

Other enhancements and bugs implemented this month.

Release	Enhancement/bug	Technology	Function	Germain layer	Description	Status
6/30/2019	Bug		File Monitoring	Enterprise	Errors during DOCUMENT insert bug low-priority low-severity	Done
6/30/2019	Enhancement		Enterprise	Don’t send alerts during recurring maintenance windows enhancement	Done

6/30/2019	Enhancement		Application Performance Monitoring	Agent/Engine	Synthetic Monitoring of Siebel WS configuration medium-priority	Done
6/30/2019	Bug	Siebel	Application Performance Monitoring	Enterprise	Component Crash Alerts Come Twice with gap of 1 hour bug medium-priority	Done
6/30/2019	Bug		Dashboard	Data missing from dashboards due to caching in query service bug	Done
6/30/2019			Enterprise	email alert to be improved	Done
6/30/2019	Bug		Enterprise	Connection reset by peer when fetching configuration bug high-priority	Done
6/30/2019	Enhancement		Application Performance Monitoring	Agent/Engine	Synthetic monitoring - failed transaction not collected as try catch doesnt catch it enhancement high-priority	Done
6/30/2019	Enhancement	Apache	Application Performance Monitoring	Agent/Engine	Apache metrics monitoring configuration enhancement	Done
6/30/2019	Bug		Enterprise	Undefined behavior with multiple alerts for a single SLA bug low-priority	Done
6/30/2019	Enhancement		Configuration	Dashboard	audit trail capabilities embedded on Config console enhancement	Done
6/30/2019	Enhancement		Configuration	Dashboard	Create wizard / script to deploy complete monitoring configuration for a given server enhancement	Done
6/30/2019	Enhancement		Configuration	Dashboard	mechanism to share metadata/config among customers enhancement	Done
6/30/2019	Enhancement		Configuration	Dashboard	wizard for web synthetic monitoring duplicate enhancement	Done
6/30/2019	Enhancement		Dashboard	-dashboard enh ux - be able to add new Germain user dynamically enhancement	Done
6/30/2019	Enhancement		Dashboard	8.5 - Aggregate Portlets need to be switched over to new query services enhancement	Done
6/30/2019	Bug		Configuration	Dashboard	8.5 - bug - empty portlet when config is missing []	Done
6/30/2019	Bug	any Html, JS	User Experience Monitoring	Enterprise	Session replay not showing anything bug	Done
6/30/2019	Enhancement		Datamart	ux - long change transactions	Done
6/30/2019			Dashboard	All bulk UX posts to beacon failing with 500	Done
6/30/2019			Dashboard	Germain dashboard and IE9- support low-priority	Done
6/30/2019	Bug		Configuration	Dashboard	bug - config console - removing a user freezes bug	Done
6/30/2019	Enhancement		Dashboard	Clean up UX POST / GET requests and beacon service enhancement	Done
6/30/2019			Dashboard	Correlation ID changes across same UX session high-priority	Done
6/30/2019	Enhancement		Dashboard	dash ux enh - be able to switch from xls to trend graph	Done
6/30/2019	Enhancement		Dashboard	enh - Kana UX monitoring	Done
6/30/2019	Enhancement		Configuration	Dashboard	enh - mechanism that checks monitoring configuration is good	Done
6/30/2019	Enhancement		Configuration	Dashboard	enh: autocomplete for Germain dashboard (& config console) enhancement	Done
6/30/2019	Enhancement		Dashboard	enh: BP wizard for non-technical folks enhancement	Done
6/30/2019	Enhancement		Dashboard	enh: link to RCA on alert dashboard enhancement	Done
6/30/2019	Bug	any Html, JS	User Experience Monitoring	Enterprise	bug - replay fails	Done
6/30/2019	Bug		Analytics	Dashboard	ux bug - xls portlet not updated after zoom in	Done
6/30/2019	Enhancement		Analytics	Dashboard	: what is this “request count”	Done
6/30/2019	Enhancement		Dashboard	RCA - enh - tree portlet refetchs data already available enhancement	Done
6/30/2019			Dashboard	replay does not work on my cloud instance	Done
6/30/2019			Dashboard	Review UX monitoring changes to be merged from ‘tabbedreplay’ branch	Done
6/30/2019	Enhancement		Configuration	Enterprise	Session replay - mouse movement snap configuration enhancement	Done
6/30/2019			Dashboard	Sidebar hierarchy - scrollbar to be aligned with bottom of dashboard	Done
6/30/2019			Dashboard	sky - need to double check this is accurate and explain what it is	Done
6/30/2019	Bug		Dashboard	sky bug - CRM SALES dashboard not coming up	Done
6/30/2019			Dashboard	urgent: could UX for oracle sales cloud work?	Done
6/30/2019	Bug		Dashboard	UX - bug - long page navigation where start time doesnt make any sense bug	Done
6/30/2019			Dashboard	UX - Cannot read property ‘trim’ of undefined	Done
6/30/2019			Dashboard	UX - unknown protocol ‘blob’ question	Done
6/30/2019	Enhancement		Dashboard	ux enh: make clicks more obvious during replay sessions enhancement	Done
6/30/2019	Enhancement		Dashboard	enh - siteminder support	Done
6/30/2019			Dashboard	login response - what to rely on? (server side or ux?)	Done
6/30/2019	Enhancement		Dashboard	VTC replay enh - “seek to next issue”	Done
6/30/2019	Bug		Configuration	Dashboard	Drillthrough config not available for Mobile and Tablet Dashobard bug	Done
6/30/2019	Bug		Cloud	In the user list check box does not get selected correctly for Cloud and Germain admin bug test	Done
6/30/2019	Bug		Configuration	Dashboard	unknown field error while loading the drillthrough config bug	Done
6/30/2019	Bug		Cloud	While creating the user, password for user visible as pain text in dev tools console log. bug test	Done
6/30/2019	Bug		Cloud	login issue bug high priority	Done
6/30/2019	Bug		Cloud	”deployment guide” showing up whereas my js are deployed… bug high priority	Done
6/30/2019	Bug		Cloud	.net deployment guide high priority	Done
6/30/2019	Bug		Cloud	24ï¿½7 glitch high priority	Done
6/30/2019	Bug		Cloud	exception when drillthrough on geomap high priority	Done
6/30/2019	Bug		Cloud	login and signup page smaller than they used to be… high priority	Done
6/30/2019	Bug		Cloud	wrong tense in email	Done
6/30/2019	Enhancement		Cloud	cloud enh - add calendly to contact us page high priority	Done
6/30/2019	Enhancement		Cloud	cloud enh - new logo to be used in all emails high priority	Done
6/30/2019			Cloud	cloud pricing update high priority	Done
6/30/2019		Configuration	Dashboard	cloud ux - change title “Germain Configuration Guide” to “Deploy JS scripts into your Wordpress” high priority	Done
6/30/2019			Cloud	Cloud ux- update payment logos high priority	Done
6/30/2019	Bug		Cloud	Email failed to send bug high priority	Done
6/30/2019	Enhancement		Cloud	enh - add flow portlet on any dashboard report user clicks high priority	Done
6/30/2019	Enhancement		Cloud	enh- User Replay missing on Germain unit estimator high priority	Done
6/30/2019	Bug		Cloud	Error on Siebel HI dashboard bug	Done
6/30/2019	Bug		Cloud	Missing dashboards bug	Done
6/30/2019	Enhancement		Configuration	Dashboard	Rename “Configuration Guides” to “Deployment Guides” enhancement high priority	Done
6/30/2019	Enhancement		Agent/Engine	Service scripts for engines on Linux enhancement	Done

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Current Releases

Archive

Moogsoft (apply AI to GermainUX email alerts)

Synthetic Transaction (updates)

Apache

User Replay (zoom support)

Nextgen (2)

Cloud

Other Enhancements and Bugs (June)

Monitoring & Analytics - Moogsoft (apply AI to GermainUX email alerts)

Description

Configuration

Automation - Synthetic Transaction (updates)

Description

Monitoring & Analytics - Apache

Description

Monitoring & Analytics - User Replay (zoom support)

Description

Maintenance - Nextgen (2)

Description

Next

Maintenance - Cloud

Maintenance - Other Enhancements and Bugs (June)

Description

Get Help

Contact GermainUX Support

Can't find what you need?

Moogsoft (apply AI to GermainUX email alerts)

Synthetic Transaction (updates)

Apache

User Replay (zoom support)

Nextgen (2)

Cloud

Other Enhancements and Bugs (June)

​Monitoring & Analytics - Moogsoft (apply AI to GermainUX email alerts)

​Description

​Configuration

​Automation - Synthetic Transaction (updates)

​Description

​Monitoring & Analytics - Apache

​Description

​Monitoring & Analytics - User Replay (zoom support)

​Description

​Maintenance - Nextgen (2)

​Description

​Next

​Maintenance - Cloud

​Maintenance - Other Enhancements and Bugs (June)

​Description

​Get Help

Contact GermainUX Support

Can't find what you need?

Monitoring & Analytics - Moogsoft (apply AI to GermainUX email alerts)

Description

Configuration

Automation - Synthetic Transaction (updates)

Description

Monitoring & Analytics - Apache

Description

Monitoring & Analytics - User Replay (zoom support)

Description

Maintenance - Nextgen (2)

Description

Next

Maintenance - Cloud

Maintenance - Other Enhancements and Bugs (June)

Description

Get Help