☁️ Deploy GermainUX Enterprise on GermainUX Cloud
📖 Overview
GermainUX Cloud provides the fastest way to deploy GermainUX Enterprise without requiring your organization to install or manage the central platform infrastructure.
Germain Software provisions and manages a dedicated GermainUX Enterprise environment for your organization. You can then deploy only the monitoring components required for your applications, users, and technologies.
🏛️ Cloud Architecture
GermainUX Enterprise is available worldwide on AWS. Other hosting platforms or regions may be supported when required.
The platform runs in Docker containers within a dedicated, isolated customer environment. GermainUX does not require a shared multi-tenant architecture.
The cloud environment provides the central capabilities for:
|
Capability |
|---|
|
Monitoring configuration |
|
Data collection and processing |
|
Analytics and root-cause analysis |
|
Dashboards and reports |
|
Alerting and SLA management |
|
Session Replay |
|
Automation |
|
User and access management |
|
Data privacy and retention configuration |
🔒 Dedicated Environment
Each customer receives an isolated GermainUX Enterprise environment.
This architecture helps organizations:
|
Benefit |
|---|
|
Separate their data and configuration from other customers |
|
Control users, roles, permissions, and data access |
|
Configure application-specific privacy rules |
|
Scale monitoring according to their own requirements |
|
Maintain separate production and non-production environments when needed |
⚙️ Hybrid Deployment
Using GermainUX Cloud does not require every GermainUX component to run in the cloud.
GermainUX Enterprise runs in the Germain-managed cloud environment, while monitoring components can be deployed wherever they are needed:
|
Component |
Typical location |
|---|---|
|
GermainUX Enterprise |
GermainUX Cloud |
|
GermainUX Engine |
Inside your network, cloud environment, or near monitored systems |
|
GermainUX-Agent |
Monitored Windows workstations or servers |
|
GermainUX-Code Profiler |
Application servers or monitored runtimes |
|
GermainUX-RUM Windows |
User workstations |
|
GermainUX-RUM JS |
Monitored web applications |
|
GermainUX-RUM Extension |
Managed user browsers |
|
GermainUX-JS Profiler |
Supported browsers |
|
GermainUX Mobile App |
Supported Android devices |
This hybrid architecture enables GermainUX to monitor applications and infrastructure that are not directly accessible from the internet while keeping GermainUX Enterprise fully managed.
📶 Network Requirements
Components deployed within your infrastructure must be able to communicate with your GermainUX Cloud environment.
In most deployments, this requires:
|
Requirement |
|---|
|
Outbound HTTPS access |
|
TCP port 443 |
|
Access to the GermainUX Cloud URL assigned to your organization |
|
Proxy configuration when outbound traffic must pass through a corporate proxy |
|
Firewall or allowlist rules required by your security policies |
Inbound access from GermainUX Cloud to your internal network is generally not required when locally deployed components initiate outbound communication.
Specific requirements may vary according to the deployed components, integrations, authentication method, and monitored technologies.
🛡️ Security and Data Privacy
Before production deployment, define:
|
Policy Area |
|---|
|
Which applications, environments, users, and workflows may be monitored |
|
Which data may be collected |
|
Which values must be masked, anonymized, or excluded |
|
Whether Session Replay is permitted |
|
Which users may access collected data |
|
How long data should be retained |
|
Whether monitored users must be notified |
|
Which internal systems may communicate with GermainUX Cloud |
Privacy controls can be configured according to the application and monitoring component.
🚀 Deployment Process
A typical GermainUX Cloud deployment follows these steps:
-
Review your applications, use cases, security requirements, and expected monitoring volume.
-
Select the appropriate cloud region and environment structure.
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Germain Software provisions your dedicated GermainUX Enterprise instance.
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Configure authentication, users, roles, privacy, and retention requirements.
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Confirm firewall, proxy, and outbound HTTPS connectivity.
-
Deploy the required monitoring components.
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Configure the first monitored application using GermainUX Workspace.
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Validate data collection, dashboards, alerts, and Session Replay.
-
Confirm that masking, anonymization, and exclusion rules operate as expected.
-
Expand monitoring to additional applications, users, or environments.
📋 Management Responsibilities
|
Area |
Germain Software |
Customer |
|---|---|---|
|
Provision and operate GermainUX Enterprise |
✓ |
|
|
Manage the underlying GermainUX Cloud infrastructure |
✓ |
|
|
Maintain the central GermainUX platform |
✓ |
|
|
Define monitored applications and business requirements |
|
✓ |
|
Deploy components inside the customer’s environment |
Assisted |
✓ |
|
Configure corporate firewalls and proxies |
|
✓ |
|
Define users, access policies, and privacy requirements |
Assisted |
✓ |
|
Validate monitoring with application owners |
Assisted |
✓ |
Germain Software can assist with—or perform—much of the GermainUX component deployment and monitoring configuration when access and organizational policies permit.
📦 Deploy Monitoring Components
Once GermainUX Enterprise has been provisioned, deploy the components required for your monitoring and automation use cases:
✨ Request a Trial
A GermainUX Cloud trial is available following an initial review of your requirements.
Germain Software can provision a dedicated environment, help configure the first application, and demonstrate how GermainUX can support your monitoring, analysis, and automation objectives.
Contact Germain Software to request a trial or discuss your cloud deployment.
Component: Enterprise
Feature Availability: 2014.1 or later