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ServiceAutomation
Availability2014.1 or later

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Finding the scenario page

From the State view

Actions available in State

Component Health vs. Scenario Results

Component status versus workflow outcome

Restart or Upgrade a Component

Restarting or upgrading components
Use the GermainUX State view to monitor the operational health of deployed synthetic scenarios and their supporting components.
Go to: GermainUX Workspace -> Left Menu -> Settings -> Germain -> State
State view

State view - GermainUX

From the State view

From the State view, you can:
  • Confirm that the Synthetic Web Component is enabled and running.
  • Identify the Monitoring Node and Engine executing the scenario.
  • Review component status and runtime information.
  • Detect stopped, unavailable, or unhealthy components.
  • Restart a component remotely.
  • Upgrade or update a deployed component.
  • Verify that configuration changes were received.
  • Confirm that the Engine remains connected to GermainUX Enterprise.

Component Health vs. Scenario Results

The State view confirms whether the component responsible for executing a synthetic scenario is operational. To determine whether the monitored workflow itself succeeded, also review the scenario’s:
  • Latest execution status
  • Duration and SLA result
  • Failed step or error
  • Screenshots and video
  • Execution history
  • Alerts and associated diagnostic data
A healthy component can still execute a scenario that fails because of an application, authentication, network, browser, WebDriver, or workflow issue.

Restart or Upgrade a Component

From the State view:
1

Locate the applicable Monitoring Node, Engine, and Synthetic Web Component

2

Review its current status and version

3

Select the appropriate remote action, such as Restart or Upgrade

4

Wait for the component to reconnect

5

Confirm that its status returns to healthy

6

Run the synthetic scenario manually to validate the component and workflow

Add a screenshot of the State view here to illustrate the component status and available remote controls.

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The content of this document is proprietary to GERMAIN SOFTWARE.