Marketing Automation for an Offshore Manufacturing company
Customer
A prospective client we cannot disclose the name.
Description
While working directly with the CMO and their direct VP/Director-level reports, this large offshore manufacturing company wanted us to fill in the gaps of its current BI and Market Intelligence investments and get better prospects, campaign, and conversion insights.
Real-time Metrics that the Client is now getting from Germain:
For their Marketing needs:
Landing Page insights (Time on/per Page, Returning vs New User, etc)
Campaign Insights (Success, Referrer, Conversion Time, Flow, etc)
Social Media success (Facebook, twitter, linkedin, whatsapp, etc)
Visitor name/email
Online Chats Insights (Referrer, Frictions during conversation, etc)
Record/replay Visitors Behaviors and Conversations,
For their IT/DevOps needs:
Bounce rate and technology root-cause analysis to understand what causes drop-offs

To get these above metrics, Germain integrated with their:
website
187 landing pages
whatsapp
Client’s current BI and Market Intelligence tech stack:
FDI Signals/Market
Google Analytics
Leadforensics
Oracle Eloqua
Oracle ERP
Panjiva
SalesForce
Tableau
Zoominfo