Tickets (Assignee and Participants)
Collaboration
360 degree dashboard (enh)
Monitoring & Analytics
PHP Transaction Analysis
Monitoring & Analytics
Long-lived Business Process
Monitoring & Analytics
Real-time UX via FireFox extension
Monitoring & Analytics
SalesForce.com (03/31/21)
Monitoring & Analytics
Database Benchmark Results
Cloud versus on-premise results
RTM services
Maintenance
Collaboration - Tickets (Assignee and Participants)
Description
Ability to add “Participant(s)” to a ticket so in addition to the owner of the tickets, other teammates are aware of progress of a ticket
Monitoring & Analytics - 360 degree dashboard (enh)
Description
Trendsare now available for all performance counters available on the 360 degree dashboard.


Monitoring & Analytics - PHP Transaction Analysis
Description
End-to-end PHP transaction real-time analysis includes:- Browser-level events
- Php code execution
- Network Requests execution
- Database SQL execution (and more)
- And similarly to any other tech: any Integration-level transaction you wish to include.
Monitoring & Analytics - Long-lived Business Process
Description
Ability to monitor Business Processes that span over a year or longer.Monitoring & Analytics - Real-time UX via FireFox extension
Description
Germain Firefox browser extension is now available for download and use. Some cloud application do not allow javascript injection, as an alternative, you can use Germain Browser Extension (for Chrome and now Firefox) to monitor User Experience of these cloud applications. Reminder that for any web application that allow javascript injection, Germain JS script can be used for UX real-time monitoring.Download
Contact UsMonitoring & Analytics - SalesForce.com (03/31/21)
Description
In addition to what we released last month, here are another number of enhancements of Germain with regards to monitoring SalesForce.com User Experience, Business Data and Application Performance, mostly around ease of deployment, customization and insight depth.- Watermarksupport for Standard HTTP real-time monitoring
- SFDC Config Audit Trail real-time monitoring enhanced

- SFDCResources Limitsreal-time monitoring

- SFDC Health Check real-time monitoring

- SFDC Rest Api integration completed
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm
https://developer.salesforce.com/page/REST_API - Germain Alertsnow contains SFDC-specific recommendationsto help SFDC administrator solve SFDC issues (and similarly to everything else, these alerts are configurable).
- Browser support:
- Chrome
- Edge
- Firefox (new)
- Two Wizards to configure Application-level and User Experience-level real-time monitoring

- Seamless configuration so the SFDC Users don’t need to do anything to be monitored in real-time (but you also have the option to not enable these Germain features for all your Users and ask them to opt in or out, if this is a requirement)
Benchmark- MySQL RDS (cloud and onpremise) and ElasticSearch
Description
A number of enhancements of Germain when using ElasticSearch as its datastore, enhancements mostly around:- Aggregation
- Performance (Filtering, Search and Drillthrough significantly faster with ElasticSearch compared with relational db)
Maintenance - RTM services
Description
Enhancement of Germain Real-Time Metrics Services mostly for better performance.Get Help
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