Features
Here are details on how to configure Germain UX to let Real Salesforce Users provide their feedback in real-time. This assumes you have already deployed Germain UX - RUM JS into your Salesforce instance.
Configure
Enable Feedback here.
KPIs
Please go here to see KPIs for Feedback.
Dashboards
A number of dashboards are preconfigured for Salesforce, here are just a few main ones, but there might be more.
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Go to Germain Workspace > Left Menu > Dashboards > All
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Search for any “Salesforce” or “Insights for UX” dashboards.
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Or search for any “Feedback” portlet or create them using the above kpi, or contact us.
Component: RUM JS
Feature Availability: 2017.2 or later