Categorization

Feature

Germain has the ability to categorize data and events into meaningful groups, enabling the identification of new issues within a large volume of occurrences. This capability is especially useful for detecting previously unseen code exceptions or application crashes—particularly when they involve multiple data sources (e.g., binary files, text files, etc.).

System administrators can easily pinpoint crashes or exceptions that have not been encountered before, allowing them to focus on potential issues that require immediate attention. This proactive approach ensures that emerging problems are addressed quickly, minimizing any negative impact on system performance or user experience.

In summary, Germain’s categorization features significantly enhance error management by helping system administrators:

Analyze the frequency of errors
Reduce the effort required to review issues
Prioritize the resolution of critical problems
Detect new or unique errors automatically

These capabilities streamline the troubleshooting process, leading to faster resolution and improved overall system stability.

Video Overview: https://youtu.be/NaQ_IQRjbU4

AI Model

Germain UX leverages the BERT uncased AI model to accurately categorize application errors. This enhances Germain’s ability to detect nuances and group similar yet distinct issues together.

More information:

Use Cases

Java Exception Categorization

For Java applications, Germain analyzes the full "path" of an exception or failure to differentiate between new and recurring issues. While most APMs simply log another NullPointerException, Germain distinguishes between instances such as:

UserService.getCurrent
BusinessLogicService.performLogic

This granularity is essential for managing errors effectively, especially at scale.

Examples:

Java Exception 1 detected by Germain UX:

Java Exception 2 detected by Germain UX:

Javascript Error Categorization

For web applications built with frameworks like Angular, React, etc., Germain identifies new error types and evaluates their business impact. Unlike most APMs that just report another generic Uncaught TypeError, Germain differentiates between issues like: