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ServiceManagement
Availability2014.1 or later
Form Privacy provides predefined rules that protect information entered into HTML forms from appearing in Session Replay recordings. These rules can mask, anonymize, or exclude sensitive DOM content such as:
  • Payment-card information
  • Email addresses
  • Personal information
  • Free-text responses
  • Other user-entered form values
Form Privacy controls what is captured in Session Replay. It is separate from Data Field Exclusion, which protects fields collected as analytics data.

Default Form Privacy Rules

Two rules added automatically

Enable Form Privacy

Turn on during deployment

Manage Form Privacy Rules

Edit rules in Workspace

Validate Form Privacy

Check replays for leaks

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Default Form Privacy Rules

When Form Privacy is enabled, GermainUX adds two default rules to the applicable UX Monitoring Profile:

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Elements Masked by Default

The default masking rule applies to elements such as:
This includes form inputs, free-text areas, selection controls, editable content, and standardized payment-card fields.

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Elements Excluded by Default

The default exclusion rule applies to controls such as:
Excluded elements are omitted from the Session Replay capture according to the configured rule. Default rules should be reviewed against the structure and privacy requirements of each monitored application. Custom components may require additional CSS selectors.

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Enable Form Privacy

Form Privacy can be enabled during the initial deployment of a UX Monitoring Profile. After deployment, its rules can be reviewed and managed from the GermainUX Workspace.

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Manage Form Privacy Rules

  1. Go to GermainUX Workspace -> Left Menu → Settings → Analytics -> UX Monitoring Profiles.
    UX Monitoring Profiles

    UX Monitoring Profiles - GermainUX

  2. Search for the applicable profile—for example, reactjs2.
  3. Select the profile to open its configuration.
  4. Scroll to Session Replay Exclusions.
  5. Locate the default rules:
    • Form Privacy Mask
    • Form Privacy Exclude
  6. Select a rule to edit, update, or disable it.
  7. Save the UX Monitoring Profile.
Form Privacy and UX Monitoring Profile View: Manage Form Privacy Rules

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Available Actions

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Validate Form Privacy

After configuring Form Privacy, review Session Replay recordings to confirm that the rules protect the intended information.

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Review Recorded Sessions

1

Go to GermainUX Workspace → Left Menu → Settings -> Germain -> Sessions

2

Open a session recorded after the privacy configuration was applied

3

Navigate to interactions involving the protected forms

4

Confirm that sensitive values are handled according to the configured rules

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Validation Recommendations

Test the rules against:
  • Every sensitive form and workflow
  • Dynamically created fields
  • Single-page application navigation
  • Custom input components
  • Embedded content
  • Payment and authentication workflows
  • Mobile and responsive layouts
Repeat validation whenever the application, UX Monitoring Profile, or privacy configuration changes. When sensitive information is not required for monitoring, use Exclude so the value does not enter the Session Replay data pipeline. This page focuses specifically on form protection within Session Replay. Related capabilities are documented separately:

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The content of this document is proprietary to GERMAIN SOFTWARE.