User Feedback for SAP (Configure)

Features

Here are details on how to configure Germain UX to let Real SAP Users provide their feedback in real-time. This assumes you have already deployed Germain UX - RUM JS into your SAP instance.

Configure

Enable Feedback here.

KPIs

Please go here to see KPIs for Feedback.

Dashboards

A number of dashboards are preconfigured for SAP, here are just a few main ones, but there might be more.

  • Go to Germain Workspace > Left Menu > Dashboards > All

  • Search for any “SAP…” dashboards, such as:
    SAP User Experience
    SAP Marketing

  • Search for any “…Feedback…” portlet or create them, or contact us.


Component: RUM JS

Feature Availability: 2017.2 or later