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KPIs for Shopify Monitoring

Features

Preconfigured KPIs for Shopify Monitoring. You can also create your own KPIs or let us create them for you.

Real User Experience KPIs for Shopify

User Session KPIs

Business Process KPIs for Shopify

These are out of the box Business Process KPIs for Shopify. Once you create your own Business Process(es) more KPIs will be auto-generated for you and will be available for you.

KPI Name

UX Level

Technology Level

Data Model

KPI Description

Shopify Checkout

x

 GenericBusinessProcess 

BP representing checkout progress from start to complete based on UX monitoring.

Shopify Checkout Step 

x

 GenericBusinessProcessStep 

BP Step for Shopify Checkout BP based on UX monitoring.

Shopify Landing Page to Checkout

x

 GenericBusinessProcess 

BP from first landing page to checkout start based on UX monitoring.

Shopify Landing Page to Checkout Step 

x

 GenericBusinessProcessStep 

 BP Step for Shopify Landing Page to Checkout BP based on UX monitoring.

Analytics KPIs for Shopify

Salesforce KPI Name

UX Level

Technology Level

Data Model

KPI Description

Shopify Cart Abandonment

x

ShopifyEvent

Event of a user who abandoned cart.

Shopify Cart View

x

 ShopifyEvent

Event of a user opening cart.

Shopify Checkout

x

 ShopifyEvent

Event related to checkout page (checkout started & completed; address, contact, shipping and payment information submitted).

Shopify Collection

x

x

GenericMetric

Shopify collection with products count (collected from REST API).

Shopify Collection Viewing

x

ShopifyEvent

Event of a user opening a collection page.

Shopify Notify As Not In Stock

x

UxEvent

Event of a user signing up for a notification for a product not in stock.

Shopify Order

x

x

ShopifyEvent

Shopify order (collected from REST API).

Shopify Product Cart Addition

x

ShopifyEvent

Event of a user adding a product to the cart.

Shopify Product Cart Removal

x

ShopifyEvent

Event of a user removing a product from the cart.

Shopify Product

x

x

ShopifyEvent

Shopify product item (collected from REST API).

Shopify Product Viewing

x

ShopifyEvent

Event of a user opening a product page.

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