Users

👥 The Users section

The Users section explains how to create, authenticate, invite, and manage people who access the Germain Workspace.

⚙️ GermainUX user-management overview

GermainUX supports several user-management models, allowing organizations to manage accounts directly in GermainUX or integrate with an existing enterprise identity provider.

🔑 User Authentication Options

Method

Description

Recommended Use

Database/JDBC

Authenticates GermainUX-managed users against a configured database.

Organizations that want to manage Workspace accounts directly in GermainUX.

LDAP

Authenticates users through an LDAP directory and maps groups to GermainUX Roles.

Organizations using a centralized LDAP directory.

OAuth 2.0/OpenID Connect

Authenticates users through an external identity provider.

Organizations requiring enterprise single sign-on.

Windows Active Directory

Uses Active Directory users and groups for authentication and Role assignment.

Organizations managing identities through Microsoft Active Directory.

📋 User Administration

Go to:

Germain Workspace -> Left Menu -> Settings --> System -> Auth Settings -> Users

Depending on the configured authentication method, administrators can:

Action

Review configured users

Create GermainUX-managed accounts

Assign Roles and Teams

Send welcome emails

Reset passwords

Review pending access requests

Approve or reject requested access

Enable or disable users

Remove users who no longer require access

Users managed by LDAP, Active Directory, or an OAuth provider are generally created and maintained in the corresponding external identity system.

🛡️ Roles and Teams

Each GermainUX user can be assigned:

Access-Control Object

Purpose

Role

Controls what the user is authorized to do in GermainUX.

Team

Controls which dashboards, data, and Session Replays the user can access.

When authentication is provided through LDAP or OAuth, external groups can be mapped to corresponding GermainUX Roles.

📖 User Documentation

Select the guide that matches your user-management requirement:

Guide

Description

Database Users and Roles

Configure JDBC authentication and create GermainUX-managed users.

LDAP User Management

Configure LDAP authentication, directory searches, and group-to-Role mapping.

OAuth User Management

Configure OAuth 2.0 or OpenID Connect authentication and enterprise SSO.

Password Reset

Allow eligible users to securely reset a forgotten password.

User Access Request

Allow prospective users to request access and administrators to approve, reject, and audit requests.

Windows Active Directory User Management

Create and map Active Directory users and groups for GermainUX access.

  1. Select the authentication method approved by your organization.

  2. Configure the corresponding authentication provider.

  3. Create or synchronize the required users.

  4. Assign the appropriate Roles and Teams.

  5. Test authentication with a non-administrator account.

  6. Verify that the user can access only the authorized features, dashboards, data, and Session Replays.

  7. Periodically review accounts and remove access that is no longer required.

Service: Management

Feature Availability: 8.6.0 or later