Skip to main content
Skip table of contents

Maintenance - Other enhancements and bugs (10/31/21)

Below is the list of minor Enhancements and Bugs we have resolved this month. More details available upon request: support @ germainux.com

Note that this list does not include the configuration work, or data science help we provide to clients which is tracked on our support site: https://germainux.atlassian.net/servicedesk/customer/portal/1

Release

Client

Enh/bug

Technology

Function

germain layer

Description

Status

10/31/2021

AIIG

Bug

Solr

 

Enterprise

 AIIG - Solr error during puppet run

Done

10/31/2021

AllanGray

Bug

 

Technology Monitoring

Enterprise

 AG - Custom rules added for SR monitoring fail 

Done

10/31/2021

AllanGray

Enhancement

React

 

Enterprise

 allangray - [auto release] [work portal] and [ mercury react]

Done

10/31/2021

AllanGray

Bug

 

 

Enterprise

 allangray - [user session replay]=1 but [user click] reporting clicks for 2 apps  

Done

10/31/2021

AllanGray

Configuration

 

 

Enterprise

 allangray - check config for engine PRDSIEBA4AGCT client configuration

Done

10/31/2021

AllanGray

Bug

Siebel CRM

Real UX Monitoring & Replay

Enterprise

 allangray - js and siebel log level turned off?

Done

10/31/2021

AllanGray

Bug

 

Analytics

Dashboard

 allangray - ops dash takes minute to come up even for 1 hour time range 

Done

10/31/2021

AllanGray

Bug

 

 

Enterprise

 allangray - provide no# of users affected by OM crash for past 7 days

Done

10/31/2021

AllanGray

Bug

 

 

Enterprise

 allangray - user replay icon not enabled on RCA dash  Waiting for feedback wontfix

Done

10/31/2021

AllanGray

Bug

 

 

Enterprise

 allangray - user replay rca takes minutes to come up 

Done

10/31/2021

AllanGray

Bug

 

 

Enterprise

  : AG :- Filter not working .  

Done

10/31/2021

AllanGray

Bug

 

 

Enterprise

 : "[###-### of of ###]" 

Done

10/31/2021

American Airlines

Question

 

 

Enterprise

 aa - delete..@ email accounts for ?

Done

10/31/2021

American Airlines

Configuration

 

 

Enterprise

 aa - email address missing for many users

Done

10/31/2021

American Airlines

Configuration

 

 

Enterprise

 aa - is this user ... used by germain engine? 

Done

10/31/2021

American Airlines

Configuration

 

 

Enterprise

 HELP - AA - Multiple issues with Stage K8 Env help wanted

Done

10/31/2021

American Airlines

Configuration

ElasticSearch

Search

Dashboard

 HELP: AA Elasticsearch PoC being sent back to Login from Login on correct credentials help wanted 

Done

10/31/2021

ANZ

Bug

 

 

Enterprise

  • ANZ - Login only works on second attempt  

Done

10/31/2021

eBay

Bug

 

 

Enterprise

 eBay: How to make a template that can display multiple different queries client  Waiting for feedback

Done

10/31/2021

eBay

Bug

Zookeeper

 

Enterprise

 eBay: New Zookeeper Metric Monitor may be Incompatible with Siebel Zookeeper Version client 

Done

10/31/2021

General Electric

Bug

ElasticSearch

 

Enterprise

 : Elasticearch - Exports limited to 10k records   Waiting for feedback

Done

10/31/2021

General Electric

Bug

 

 

Enterprise

 : Elements overlap in Germain State sometimes 

Done

10/31/2021

General Electric

Bug

 

 

Enterprise

 : Logo present in disclaimer and other OOTB templates  test after upgrade

Done

10/31/2021

General Electric

Bug

 

 

Enterprise

 ge - users need to use their own email to log on to germain dash  

Done

10/31/2021

General Electric

Bug

 

 

Enterprise

 ge user (bpatlolla) unable to find data for 212723968 user client 

Done

10/31/2021

General Electric

Bug

 

 

Enterprise

 geh -  -percentiles missing  

Done

10/31/2021

General Electric

Bug

ElasticSearch

Search

Dashboard

 geh - ElasticSearchAdapter - Failed to update UxMetric wontfix

Done

10/31/2021

General Electric

Configuration

 

Analytics

Enterprise

 geh - fix pivot values for UX related KPIs configuration 

Done

10/31/2021

General Electric

Configuration

 

 

Enterprise

 geh - ops dash- application tab reports on ENVIRONMENT not application..  configuration 

Done

10/31/2021

General Electric

Configuration

 

 

Enterprise

 geh - ops dash -db tab mostly empty configuration 

Done

10/31/2021

General Electric

Bug

Siebel CRM

 

Enterprise

 GEH - SiebelOutboundHttpRequest RESPONSESIZE data truncation

Done

10/31/2021

General Electric

Bug

 

 

Enterprise

 geh -How can I show maX peak in summary? duplicate 

Done

10/31/2021

Jumia

Bug

 

 

Enterprise

 jumia - replay icon disabled  

Done

10/31/2021

MTR

Bug

 

 

Enterprise

 mtr - no data when i drilldown to pivot dash

Done

10/31/2021

Pepsi

Bug

Mvel / Java 11

 

Enterprise

 : Pepsi - MVEL errors in Storage Services on Java 11 

Done

10/31/2021

Riyad Bank

Question

 

 

Enterprise

 Riyad - Directory Monitor failing to start up  

Done

10/31/2021

Riyad Bank

Question

 

 

Enterprise

 Riyad - Enh - Invalid Login attempts    test after upgrade

Done

10/31/2021

Riyad Bank

Configuration

 

 

Enterprise

 Riyad - UX Bandwidth estimates  Waiting for configuration on customer

Done

10/31/2021

SPB

Bug

 

 

Enterprise

 : SPB :- Error On Ops Dash Screen

Done

10/31/2021

SPB

Configuration

 

Synthetic Transaction

Enterprise

 spb - many hosts reported on the ops dash - 1)validate 2)configure synthetic for each  

Done

10/31/2021

Online Stock Trading Platform

Enhancement

 

Technology Monitoring

JS Script & Browser Extension

 enh - provide API to submit custom events to Germain from UX monitoring  

Done

10/31/2021

Online Stock Trading Platform

Bug

 

 

Enterprise

 Online Stock Trading Platform - replay rca dashboard super slow/unusable  

Done

10/31/2021

Online Stock Trading Platform

Bug

 

 

Enterprise

 Online Stock Trading Platform instance unvailable

Done

10/31/2021

True Telecom

Configuration

 

 

Enterprise

 can i remove this user…? configuration 

Done

10/31/2021

True Telecom

Configuration

 

 

Enterprise

 true - 2 enabled nodes not running and 113 others disable configuration 

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - 99% of EAI errors occur on crmbtpr6 

Done

10/31/2021

True Telecom

Configuration

 

 

Enterprise

 true - db queries configuration 

Done

10/31/2021

True Telecom

Bug

ElasticSearch

Search

Dashboard

 TRUE - Elasticsearch - too many search terms  needs testing

Done

10/31/2021

True Telecom

Configuration

 

 

Enterprise

 true - email missing for many users... configuration 

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - exception when explore data "Average user session replay duration per target environment"   test after upgrade

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 TRUE - FDR Parsing error 

Done

10/31/2021

True Telecom

Configuration

 

Search

Dashboard

 TRUE - freetext Search for a user on drillthrough does not work configuration 

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - minimizing a maximized portlet takes 2/3sec test after upgrade

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - missing aggregation for availability metric on application tab and others..   test after upgrade

Done

10/31/2021

True Telecom

Bug

 

Search

Dashboard

 TRUE - no offered values/autocomplete for a search criteria  needs testing

Done

10/31/2021

True Telecom

Enhancement

 

Analytics

Dashboard

 true - not easy to catch failures on ops dashboard  

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - ops dash - many areas are empty  

Done

10/31/2021

True Telecom

Configuration

 

 

Enterprise

 true - ops dash - siebel > application > memory (cache fault, usage, swap): include all servers involved configuration 

Done

10/31/2021

True Telecom

Configuration

 

 

Enterprise

 true - ops dash - siebel > application > process : include ALL OS processes of siebel app configuration 

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - raw data missing  

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - remove network system view since it isnt showable..

Done

10/31/2021

True Telecom

Bug

 

Search

Dashboard

 true - search for "912 in replay does not return anything  

Done

10/31/2021

True Telecom

Bug

 

Search

Dashboard

 true - search of content in a replay does not work  

Done

10/31/2021

True Telecom

Configuration

 

 

Enterprise

 TRUE - Siebel Application Component empty configuration 

Done

10/31/2021

True Telecom

Bug

Siebel CRM

 

Enterprise

 true - siebel availability dash empty  

Done

10/31/2021

True Telecom

Bug

Siebel CRM

 

Enterprise

 true - siebel comp name missing on CORE and FDR pivot dash

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - unable to show user click on flow graph  medium priority

Done

10/31/2021

True Telecom

Question

 

 

Enterprise

 true - web service reported as RED yet SUCCESS=TRUE 

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - what is the error message for these failed web services

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true - zoom in/out takes 14sec   test after upgrade

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true and all other clients - do not share ADMIN password with anybody...have customers and partners user their own email and name  

Done

10/31/2021

True Telecom

Enhancement

 

Analytics

Dashboard

 true  - exception when clicking Siebel Availability QA dashboard 

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true  - failed webservice shows as back, green....and same for 

Done

10/31/2021

True Telecom

Bug

 

 

Enterprise

 true -promotion iframe performance empty  

Done

10/31/2021

True Telecom

Question

 

 

Enterprise

 true  - what does a negative Database session mean?

Done

10/31/2021

True Telecom

Bug

 

Analytics

Dashboard

 true - missing failure/success status field on drillthrough  high priority onhold

Done

10/31/2021

True Telecom

Bug

 

Analytics

Dashboard

 true - remove all user names that arent unique and to a physical person  high priority

Done

10/31/2021

True Telecom

Bug

 

Analytics

Dashboard

 TRUE -  object doesn't support remove 

Done

10/31/2021

True Telecom

Bug

 

Analytics

Dashboard

 TRUE -  reading null of inner text 

Done

10/31/2021

True Telecom

Bug

 

Analytics

Dashboard

 TRUE -  referencing documentElement of null or undefined 

Done

10/31/2021

Largest US-Based Healthcare

Enhancement

 

Technology Monitoring

Enterprise

 uhc - Apache Kafka topic monitoring blocked  

Done

10/31/2021

Largest US-Based Healthcare

Enhancement

 

 

Enterprise

 uhc - enh - customize summary in drill through screen client 

Done

10/31/2021

Largest US-Based Healthcare

Configuration

 

 

Enterprise

 uhc - kafka connection information client configuration 

Done

10/31/2021

Largest US-Based Healthcare

Bug

 

 

Enterprise

 user replay session now empty - is it because it got purged?   test after upgrade

Done

10/31/2021

Volvo

Configuration

 

Synthetic Transaction

Enterprise

 Volvo - CV360 account synthetic monitoring not working configuration

Done

10/31/2021

Volvo

Bug

Siebel CRM

 

Enterprise

 Volvo - Long cannot be cast to String in Siebel log parsing  Waiting for feedback

Done

10/31/2021

Volvo

Bug

 

 

Enterprise

 volvo - security scan user?

Done

10/31/2021

Volvo

Bug

 

 

Enterprise

 volvo - what db is the cloud on?

Done

10/31/2021

Volvo

Bug

 

Analytics

Dashboard

 what version is geh on? old dashboard  

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 aa - search enh - support search in any compressed data Client 

Done

10/31/2021

 

Enhancement

 

 

Enterprise

  • null pointer exception in smart insights report  

Done

10/31/2021

 

Question

 

 

Enterprise

 Clean up UserClick model 

Done

10/31/2021

 

Configuration

 

 

Enterprise

 Config Tool - Exception when starting up  

Done

10/31/2021

 

Enhancement

ElasticSearch

 

Enterprise

 Elastic - rollup results not merged correctly for summary queries  need testing

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 engine deployment duplicate  

Done

10/31/2021

 

Enhancement

Siebel CRM

 

Enterprise

 FDR crash parser - negative thread IDs 

Done

10/31/2021

 

Enhancement

 

 

JS Script & Browser Extension

 Ingestion service fails to start if any UX profile has empty init script 

Done

10/31/2021

 

Enhancement

 

 

Installer

 installer to upgrade germain with a new release

Done

10/31/2021

 

Enhancement

 

Technology Monitoring

Enterprise

 monitoringAgents - duplicate entries 

Done

10/31/2021

 

Question

 

Real UX Monitoring & Replay

Enterprise

  • add page title to page dimension ? 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • Agent Status facts should be excluded from iframes 

Done

10/31/2021

 

Enhancement

Safari

Real UX Monitoring & Replay

Enterprise

  • (Safari) we seem to be collecting windowFrame events twice 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • cannot get "unhooked" call  

Done

10/31/2021

 

Enhancement

SalesForce.com

Real UX Monitoring & Replay

Enterprise

  • collect SFDC app.component name 

Done

10/31/2021

 

Question

 

Real UX Monitoring & Replay

Enterprise

  • ConfigurationLists returned by AgentController vs JS arrays that we except to get in AgentConfig  

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • double request for static/check   wontfix

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • every page and tab generate their own session/correlation id  

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • fix performance element timing url integration 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • http/request monitoring doesnt work on IE   

Done

10/31/2021

 

Enhancement

Internet Explorer

Real UX Monitoring & Replay

Enterprise

  • IE - Object doesn't support property or method 'getElementsByTagName'  

Done

10/31/2021

 

Enhancement

Internet Explorer

Real UX Monitoring & Replay

Enterprise

  • IE - Unable to define property: onDocumentReady 

Done

10/31/2021

 

Enhancement

Internet Explorer

Real UX Monitoring & Replay

Enterprise

  • IE - Unable to get property 'length' of undefined or null reference 

Done

10/31/2021

 

Enhancement

Internet Explorer

Real UX Monitoring & Replay

Enterprise

  • IE10 - 'MutationObserver' is undefined 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • instrument sendBeacon  

Done

10/31/2021

 

Question

 

Real UX Monitoring & Replay

Enterprise

  • integrate path/query for some performance events  

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • issue with static resource monitoring 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • lastmodified set to 2012  

Done

10/31/2021

 

Question

 

Real UX Monitoring & Replay

Enterprise

  • Most of event monitoring plugins dont work on IE11!    

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • Move Documents to new StaticResource table

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • Object doesn't support property or method 'map' 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • page dimension not available on page load/user click 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • page dimension without title 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • page dimension wrongly constructed  

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • performance durations not applied on http requests  

Done

10/31/2021

 

Question

 

Real UX Monitoring & Replay

Enterprise

  • review extractXhrResponseHeaders logic  

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • review if we dont miss performance entries before we start PerformanceObserver 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • same static resource collected multiple times  

Done

10/31/2021

 

Enhancement

SalesForce.com

Real UX Monitoring & Replay

Enterprise

  • SFDC data without username 

Done

10/31/2021

 

Enhancement

SalesForce.com

Real UX Monitoring & Replay

Enterprise

  • SFDC on IE11 - Permission denied on buildNatives()  

Done

10/31/2021

 

Enhancement

Siebel CRM

Real UX Monitoring & Replay

Enterprise

  • Siebel IP13 on IE11 - Object doesn't support property or method 'remove'  

Done

10/31/2021

 

Enhancement

Siebel CRM

Real UX Monitoring & Replay

Enterprise

  • Siebel IP13 on IE11 - 'Promise' is undefined #3008  

Done

10/31/2021

 

Enhancement

Siebel CRM

Real UX Monitoring & Replay

Enterprise

  • Siebel IP13 on IE11 - 'scope' is undefined  

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • skip values from metadataProviders if already set 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • static monitoring doesnt work on IE11   

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • static resources in pending state 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • static/check keeps requesting the same static resources all over  

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • static/check returns 500 when apm.session is not available  low-severity

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • stylesheet monitoring errors 

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

  • trying to save static resource throws exception   

Done

10/31/2021

 

Configuration

 

Technology Monitoring

Enterprise

 Cloud - Pricing Page monitoring failing configuration

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Enh - rule should have clickable link to redirect to rule page   test after upgrade

Done

10/31/2021

 

Configuration

 

 

Enterprise

 ops dashboard to view all customer cloud env configuration 

Done

10/31/2021

 

Question

 

Analytics

Dashboard

 "No data" warning box shifted to top of portlet in latest version of workspace 

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

  • DOM exception in UX replay 

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

  • filter for BP steps seems to be based off BPStep definition instead of set of properties from selected KPIs 

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 do not purge a data that is linked to a TICKET  high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 Flow portlet - Add loader for drilldown on node  low priority

Done

10/31/2021

 

Configuration

 

Analytics

Dashboard

 ops dash - add p90/95/99/max  help wanted high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 POC - images collected but not replayed from //cdn paths  high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 POC - only one image collected from data-src which contains multiple images  high priority

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 search/filter in DETAIL fields high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 TRUE - 8.6.13 - Ops Dashboard Error when selecting older dates test on QA after upgrade

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

  • referencing documentElement on undefined content Document 

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

  • referencing enabled on undefined object 

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

  • replaceAll not supported in old Edge versions 

Done

10/31/2021

 

Enhancement

Siebel CRM

Analytics

Dashboard

  • Siebel UX - View Name encoding   waiting for testing

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 Jumia - OutboundHttpReq Fact Category

Done

10/31/2021

 

Question

 

Analytics

Dashboard

  • not collecting iframe content when I think we should be able to? 

Done

10/31/2021

 

Question

Siebel CRM

Analytics

Dashboard

 Siebel UX - Browser:Change   

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 there should only exist one KPI for [clicks]  

Done

10/31/2021

 

Enhancement

 

Technology Monitoring

Dashboard

 Online Stock Trading Platform - UX monitoring features  waiting for testing

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 UX - GEH - IP13 not sending any data 

Done

10/31/2021

 

Enhancement

Internet Explorer

Analytics

Dashboard

 UX - IE inconsistent use between attachEvent & addEventListener  wontfix

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 UX - Outbound requests are not enriched anymroe  

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 volvo - difference between javascripting and browser scripting? (waterfall) 

Done

10/31/2021

 

Question

 

Analytics

Dashboard

 We should probably not include popup dialog time in UserClick duration design 

Done

10/31/2021

 

Enhancement

 

 

Cloud

 smtp email to be used by all germain cloud instances

Done

10/31/2021

 

Enhancement

 

 

CRT

germainsoftware/germain-crt enh - severe=0 error for 1)empty script or 2)return(continueOperation) 

Done

10/31/2021

 

Enhancement

 

 

Cloud

 Jenkins - Germain multibranch build failing

Done

10/31/2021

 

Enhancement

 

 

Cloud

 Multiple alert templates still use obsolete extraInfo to show content 

Done

10/31/2021

 

Enhancement

 

 

Cloud

 Product build fails on Jenkins 

Done

10/31/2021

 

Enhancement

 

 

Cloud

 Product POM versions not fully updated 

Done

10/31/2021

 

Enhancement

 

 

Cloud

 Product pom.xml not fully updated by jenkins job 

Done

10/31/2021

 

Enhancement

Siebel CRM

Analytics

Cloud

 Siebel User Click RCA references invalid KPIs 

Done

10/31/2021

 

Enhancement

 

 

Cloud

 Update Jenkins to do release builds based on branches

Done

10/31/2021

 

Configuration

 

Automation

Cloud

 [Automation ] User is unable to add config in ‘Business Processes’ page.  high priority

Done

10/31/2021

 

Enhancement

 

Automation

Cloud

 [Automation Test Environment] Error is displayed in ‘Operational’ page automation-test-envio blocked  high priority

Done

10/31/2021

 

Enhancement

FireFox

 

Cloud

 [Firefox] Legend Data for ‘Gauge Portlet’ is not displayed in Firefox browser  high priority

Done

10/31/2021

 

Enhancement

 

 

Cloud

 [Intermittent] ‘N Tabular’ portlet maximizes on Sorting any column

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 [Intermittent] Blank Screen is displayed intermittently in ‘Dashboard’ page while adding ‘Flow’ metric  high priority reopened

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 [Intermittent] Search results are not displayed when free text search string includes ‘.’ (Dot) in ‘Drillthrough’ page  high priority

Done

10/31/2021

 

Question

 

 

Enterprise

 [] Should ‘Compare To’ icon be displayed for Chart type portlets in Pivot page?

Done

10/31/2021

 

Question

 

Synthetic Transaction

Enterprise

Done

10/31/2021

 

Question

 

Analytics

Dashboard

 [] Should 'Add Metric’ link not be displayed on clicking ‘+’ icon in dashboard page? 

Done

10/31/2021

 

Question

 

Analytics

Enterprise

 [] Should field 'Property' not be displayed in 'Add Window' of 'KPIs' page? 

Done

10/31/2021

 

Question

 

Search

Dashboard

 [] Should masked values be displayed in the search dropdown? 

Done

10/31/2021

 

Question

 

 

Enterprise

 [] Should user be able to add empty ‘Excluded Usernames’ in ‘Edit Window’ in ‘UX Settings’ page? 

Done

10/31/2021

 

Question

 

 

Enterprise

 [] Should 'Using High Watermark … ' be displayed in history of ‘Database Change Monitor Component’ even when there is no ‘Using High …’ option in Add/Edit window? 

Done

10/31/2021

 

Question

 

Search

Dashboard

 [] Should warning ‘Invalid search token’ be displayed on applying ‘free text search’ with ‘Timestamp’ in ‘Drillthrough’ page? 

Done

10/31/2021

 

Question

 

 

Enterprise

 [] Should warning 'Failed to create HTTP action' be displaying on creating HTTP action with specific set of QA input data? 

Done

10/31/2021

 

Question

 

 

Enterprise

 [] What are supported attachment files for a 'Ticket' 

Done

10/31/2021

 

Enhancement

SalesForce.com, wordPress

 

Enterprise

 [Wordpress] [Salesforce] Click Events are not captured properly in RCA page  high priority

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

 ‘Add Another’ button is not displayed for ‘JVM’ and ‘Nodejs’ agents in 'Agents' section of 'Germain State' page  high priority reopened

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 ‘Map’ portlet is maximized on navigating back to ‘Dashboard page’ from ‘Pivot’ page.  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 0.000 sec on tooltip drillthrough  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 3 letters dash acronym  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 aa - Failed to delete users  high priority waiting for testing

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 add END TIME on drillthrough of user session replay and rename TIMESTAMP to START TIME  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 All the available dropdown options are not displayed in ‘Category’ field in ‘Edit Window’ of ‘Software’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 allangray - empty [Server Transaction (related to that user session that caused the crash] duplicate

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 allangray - replay isnt correct  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Auto-Complete options are not displayed for few filters  high priority

Done

10/31/2021

 

Configuration

 

 

Enterprise

 Blank/empty associated action is displayed in ‘Actions’ section of ‘SLA Edit Window’ on deleting associated config in ‘Local Program’ page  high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

  • changing portlet name is not reflected on Dashboard after saving  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

  • column label disappears when resizing  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

  • Error when editing settings for analysis portlet  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

  • exception when editing portlet  high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Enterprise

  • Sorting KPI Table portlet maximizes/minimizes the portlet 

Done

10/31/2021

 

Enhancement

 

 

Enterprise

  • UI for adding portlet filter is broken  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

  • unable to add attachment to ticket after comment added.

Done

10/31/2021

 

Enhancement

 

 

Enterprise

  :QA :- Bad Request

Done

10/31/2021

 

Question

 

 

Enterprise

 / - sla name we show in summary view seems wrong 

Done

10/31/2021

 

Enhancement

FireFox

 

Enterprise

 : Portlet sizing glitch on Firefox  high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Enterprise

 Changing KPI on portlet settings change portlet title  reopened

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Color is displayed as ‘Orange’ in User Session Replay portlet regardless of color in Drillthrough  high priority invalid

Done

10/31/2021

 

Configuration

 

 

Enterprise

 Configs are not sorted properly on Enabling/Disabling with ‘Edit Window’ open in ‘Time Ranges’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 CPU usage portlet on "my dash" is blinking  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 create ticket or submit comment on a ticket fails  medium priority

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 Dashboard-level monthly granularity does not work on N TABLE portlet  high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 Data in dashboard keeps on loading on applying Time Range from calendar picker in ‘Dashboards’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Data is not displayed properly in ‘Gauge Portlet’ until maximizing the portlet  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Default Time Range for ‘7 days’ is considered as ‘9 days’ in ‘Tickets’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Deselected filter continue to display on navigating from other page to applied filer page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 edit portlet popup's width changes as i update its title  high priority

Done

10/31/2021

 

Enhancement

ElasticSearch

 

Enterprise

 Elastic - flow transform fails with null-pointer  waiting for testing

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 enh - pause replay when clicking on an event list item which opens RCA in new tab  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Error ‘No aggregate data available’ is displayed in ‘Flow Portlet’  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Error ‘No aggregate data available’ is displayed in ‘Map Portlet’ medium priority reopened

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 Error ‘No raw data available’ is displayed in ‘Drillthrough page’ on applying ‘Free Text Search’  high priority

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 Error ‘No Results Found’ is displayed on applying ‘free text search’ with ‘Duration’ in ‘Drillthrough’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Error ‘The selected item is not available…’ is displayed when user navigates to ‘SLAs’ page from ‘Alert Templates’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Error message 'No aggregate data available’ is not center aligned  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Error 'The selected value 'GoLang Monitor …' is displayed in 'Add Window' on adding 'Monitor GoLang Application' in 'Germain State' page  high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 Error: ‘POST qa.germain.com/query/query 400’ is displayed in console on navigating to Dashboard page.  high priority

Done

10/31/2021

 

Question

 

 

Enterprise

 Field ‘Key’ is not displayed properly in ‘Credentials’ page 

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 filter icon on portlet missing for [counter] portlet  high priority

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 Free text search needs to escape quotes ' "  high priority

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 Full-text Search  reopened

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 'Gauge Portlet’ data is overlapping with search dropdown options in ‘Guided Search’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 geh - cloning an alert template generates an error  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 insert a new pivot/measure BEFORE existing ones

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 min/max portlet is slower than before  help wanted high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 minimize portlet on QA takes ~10sec  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Move "portlet name" and "show as" down.. 

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Operational page keeps on loading on user navigation  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Pain Point: Difficult to filter Drill-Through on a labeled column  high priority reopened

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 popup/windows need to be movable reopened

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 pressing ENTER on my keyboard when i am on ANY popup does not do anything

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Scripts / Actions - Allow additional Germain context

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 search on rca does not work

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 selecting a string on drillthrough issues a drilldown  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Tooltip for the measure column is displayed only for center graph/column in ‘GH Portlet’  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 true - Bad request...Trying to create too many buckets.  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 true - browser crashes when i try to display DETAILS portion of a FDR on drillthrough  high priority

Done

10/31/2021

 

Enhancement

ElasticSearch

Search

Dashboard

 true -  - Bad Request: ElasticsearchStatusException[Unable to parse response body]  duplicate high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 true - copy text missing for the first column  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 true - enter "user name" in filter panel returns anything that has "user" or "name 

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 TRUE - freetext search for 01084020 on session replay drill through returns wrong data  high priority

Done

10/31/2021

 

Enhancement

 

Real UX Monitoring & Replay

Enterprise

 true - js error listing siebel om log error 

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 true - pctTotal fails tabular portlet  high priority

Done

10/31/2021

 

Enhancement

 

Search

Dashboard

 TRUE - search THREAD ID in Crash RCA dash does not work   high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 true - Unable to get indexer result for "crmbtpr9"  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 TRUE - unable to have FLOW portlet based on user click  high priority reopened

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 unable to delete users on qa

Done

10/31/2021

 

Configuration

 

 

Enterprise

 User is able to add config in ‘Hardware’ page without entering value in mandatory field  high priority waiting for feedback

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 User is able to add Ticket just by giving space in ‘Title’ field in ‘Tickets’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 User is unable to move ‘Edit Constraint’ popup in ‘Add Metric’ window high priority invalid

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 User is unable to scroll down the ‘Click Events’ in ‘User Session Replay’  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 User session Highlight box carries over the page, on page scroll  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 'User Session Replay’ count is not matching with the number of sessions displayed in ‘User Session Replay Drillthrough’ page  high priority wontfix

Done

10/31/2021

 

Question

 

Analytics

Dashboard

 ux  - not seeing end-2-end on a single rca dashboard  high priority  reopened

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 ux enh general health portlet reopened

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Value entered ‘Portlet Name’ field is not displayed immediately  high priority

Done

10/31/2021

 

Enhancement

 

Analytics

Enterprise

 Value entered in ‘KPI’ field is cleared on opening/navigating to New Tab  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Warning ‘Bad Request: Unable to build query - unknown function: countGreen’ is displayed on adding ‘Tabular’ portlet  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Warning ‘Failed to add Comment. Document Upload Failure’ is displayed on attaching a ‘.txt’ file in ‘Tickets’ page  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Warning message ‘Renderer not found: computedValue’ is being displayed under ‘End Time’ column in ‘Drillthrough’ page of ‘User Session Replay’  high priority

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 Warning message 'Pivot is required' is not displayed for ‘Pivot’ field in ‘GH’ portlet in ‘Add Metric’ window.  medium priority

Done

10/31/2021

 

Enhancement

 

Analytics

Enterprise

 Warning: ‘KPI name is null’ is displayed in ‘Operational’ page  high priority waiting for feedback

Done

10/31/2021

 

Enhancement

 

Analytics

Dashboard

 ANZ - enh - increase and decrease Siebel log levels from dashboard  help wanted

Done

10/31/2021

 

Enhancement

 

 

Enterprise

 TRUE - date format help wanted test on qa after upgrade

Done

10/31/2021

 

Enhancement

 

 

Cloud

 Build pipeline should create docker image for engines 

Done

10/31/2021

 

Enhancement

 

 

Cloud

 Reduce no of builds to keep for each branch in multi-branch projects

Done

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.