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Insights (CX, Mktg, User Support, BizOps, DevOps)

Germain UX automates Insights and Transactions to enhance User Experience.

Types of Insights & Features

How Germain UX does this?

  • Real-time, 24x7 monitoring of Processes, Technologies and Users.

  • Real-time, 24x7 analysis of any KPI that are preconfigured or custom (for proactive and reactive, qualitative and quantitative insights).

  • Real-time, 24x7 automated Transactions (to detect issues before business impact and to automatically resolve low hanging fruit issues).

  • Via 7 components offered in Germain UX.

Use Cases

Here, we provide more details about the use cases that Germain UX supports to enhance user experience and boost productivity.

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