Overview
Checkout funnel visibility
Prerequisites
Items to identify first
Overview
Deploy GermainUX monitoring for WooCommerce to analyze the customer journey from product discovery through cart, checkout, payment, and order confirmation while monitoring the WordPress application and supporting technology.Deployment Options
Prerequisites
Before deployment, identify:- WooCommerce storefront
- WordPress environment
- Production and non-production domains
- WooCommerce version
- WordPress version
- Theme
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- Important plugins
- Checkout architecture
- Payment providers
- Customer-controlled checkout pages
- Third-party checkout pages
- Critical customer journeys
- Hosting provider
- Database access
- Log access
- API access
- Required privacy and consent controls
1 Open the WooCommerce Wizard
Go to: Germain Workspace > Left Menu > Wizards > WooCommerce Start the WooCommerce Wizard.
2. Configure the Application
Configure:- Application Name
- Storefront URL
- Environment
- UX Monitoring Profile
- Privacy configuration
- Bot and crawler handling
- Allowed domains
3. Complete the Wizard
Complete the WooCommerce Wizard and use the generated RUM JS deployment configuration. Do not manually recreate the monitoring configuration when the Wizard already provides the required installation information.4. Deploy RUM JS
Deploy GermainUX RUM JS on customer-controlled pages involved in the commerce journey. Examples include:- Home
- Landing pages
- Category pages
- Product-listing pages
- Search results
- Product-detail pages
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- Cart
- Login
- Account
- Checkout
- Order confirmation
- Order status
- Customer service
5. Select the Deployment Method
RUM JS can be deployed using an approved method such as:- WordPress header or script-injection mechanism
- WordPress child theme
- Customer-managed storefront
- Google Tag Manager
6. Clear Caches
After deployment, clear applicable caches such as:- WordPress cache
- WooCommerce cache
- CDN cache
- Optimization-plugin cache
- Reverse-proxy cache
- Browser cache
7. Deploy Across the Customer Journey
Verify that RUM JS executes on all customer-controlled steps required for journey reconstruction. Examples include:LandingSearchProductCartCheckoutConfirmation
If a checkout step occurs on an external domain or restricted iframe, direct RUM monitoring may not be possible.
8. Account for Third-Party Checkout and Payment Providers
Some WooCommerce transactions move to:- Payment-provider domains
- Authentication providers
- Financing providers
- Fraud-detection providers
- Restricted iframe contexts
- Navigation to the provider
- Return navigation
- Redirect duration
- Browser-visible result
- WooCommerce order state
- API result
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- Webhook
- Integration log
- Synthetic test
- Server-side transaction data
9. Configure Privacy Before Production
Before enabling Session Replay broadly, protect sensitive information such as:
- Passwords
- Payment-card information
- Authentication tokens
- Customer names
- Contact details
- Billing addresses
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- Shipping addresses
- Sensitive order information
- Form fields containing personal information
- URL parameters containing identifiers
- Administrative credentials
- Integration credentials
- Masking
- Anonymization
- Element exclusions
- Page exclusions
- Consent
- Retention
- Bot filtering
- Access control
10. Deploy Engine Monitoring — Optional
Deploy a GermainUX Engine when monitoring needs to extend beyond the browser. Depending on hosting architecture and permissions, Engine monitoring can include:- WooCommerce REST API
- Webhooks
- WordPress
- WooCommerce background processing
- PHP
- Database
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- Logs
- Infrastructure
- Integrations
- HTTP availability
11. Deploy Log Monitoring — Optional
Configure GermainUX File and Log Monitoring for accessible:- WooCommerce logs
- WordPress logs
- PHP logs
- Web-server logs
- Payment logs
- Integration logs
- Operating-system logs
12. Deploy Database Monitoring — Optional
When the environment permits access, deploy monitoring for the MySQL or MariaDB database supporting WooCommerce. Monitor only through customer-authorized database access.13. Deploy JS Profiler — Optional
Deploy GermainUX JS Profiler to selected authorized browsers when deeper browser diagnostics are required. Use it to investigate:- JavaScript exceptions
- Console errors
- Theme conflicts
- Plugin conflicts
- Slow network requests
- Failed network requests
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- Third-party scripts
- Payment integrations
- Browser freezes
- Long-running JavaScript
14. Deploy Synthetic Monitoring — Optional
Use GermainUX RPA Bot Recorder to record approved customer scenarios. Examples include:- Open storefront
- Search for a product
- View a product
- Select a variation
- Add an item to cart
- Remove an item from cart
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- Apply a coupon
- Register
- Sign in
- Begin checkout
- Select shipping
- Select payment method
- Complete an approved test purchase
- Confirm order creation
15. Validate Real User Monitoring
Open the storefront and:1
Navigate from a landing page to a product
2
Add a product to the cart
3
Modify the cart
4
Begin checkout
5
Execute an approved test flow
- Sessions
- Pages
- User interactions
- Commerce events
- Performance data
- Errors
- Network requests
16. Validate Session Replay
Open a captured test session and confirm:- Expected navigation is visible.
- Cart activity appears correctly.
- Checkout activity appears where monitoring is permitted.
- Sensitive data is masked or excluded.
- Restricted external contexts are represented appropriately.
17. Validate Server-Side Monitoring
When Engine monitoring is enabled, verify:- WooCommerce API access
- Webhook monitoring
- Order data
- Log access
- Database monitoring
- Infrastructure monitoring
- Integration monitoring
18. Validate the Deployment
Confirm:- RUM JS is deployed only once.
- Correct application and environment are assigned.
- Allowed domains are correct.
- Customer journeys are captured.
- Third-party checkout limitations are understood.
- Privacy controls work.
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- Consent behavior works.
- Bot exclusions work.
- Desktop and mobile layouts work.
- Caching and optimization plugins do not prevent monitoring.
- Engine monitoring works when enabled.
- JS Profiler works when deployed.
- Synthetic transactions execute correctly.
Get More Information
GermainUX can help determine which monitoring, analytics and automation capabilities are appropriate for your WooCommerce environment. Contact GermainUX Support.Get Help
Contact GermainUX Support
The GermainUX team helps you get up and running faster, empower your team, turn data into actionable insights, and optimize performance to deliver measurable business outcomes.
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