Salesforce Experience Cloud Monitoring
Germain monitors Salesforce Experience Cloud, 24x7, real-time, to improve User Experience, and provides:
Real User Monitoring and Insights
Technology Monitoring and Insights
Workflow Monitoring and Insights
Important note: Salesforce Experience Cloud and Salesforce Cloud are two separate ecosystems. Germain UX monitors Salesforce Experience Cloud via the RUM JS component and Salesforce Cloud apps via the RUM Extension.
SFDC Cloud Experience Monitoring Deployment Steps
Go to Germain Workspace > Left Menu > Wizard > Salesforce Experience Cloud
Set Application Name and URL
Follow steps from the Salesforce Experience Cloud wizard summary.
You can always come back to these deployments steps:
Go to Germain Workspace > Left Menu > Analytics > UX Monitoring Profiles
Select UX Monitoring Profile recently created
Click Installation in the Configuration Editor
Component: RUM JS
Feature Availability: 2022.3 or later