KPIs for SAP
Features
Preconfigured KPIs for SAP Monitoring. You can also create your own KPIs or let us create them for you.
Real User Experience KPIs for SAP
Most of the generic UX related KPIs can be used for SAP User Experience. Yet there are some exceptions. All details below.
Session Replay KPIs
Click KPIs
SAP KPI Name | UX Level | Technology Level | Data Model | KPI Description |
|---|---|---|---|---|
SAP JavaScript Console Event | x | x | SAP JavaScript console event | |
SAP JavaScript Popup Dialog | x | x | SAP JavaScript popup dialog event | |
SAP Mouse Click | x | Event of a user click on SAP UI | ||
SAP Outbound HTTP Request |
| x | SAP Outbound HTTP request transaction (in seconds) | |
SAP User Click | x |
| Cumulative transaction duration of all Salesforce requests and events between 2 consecutive clicks (in seconds). It will contain async and sync transactions | |
SAP Login Txns | x | x | SAP Login Transaction Duration (in seconds) |
Feedback KPI
https://docs.germainux.com/main/kpis-of-real-user-feedback-popup
Business Process KPIs for SAP
These are out of the box Business Process KPIs for Salesforce. Once you create your own Business Process(es) more KPIs will be auto-generated for you and will be available for you.
KPI Name | UX Level | Technology Level | Data Model | KPI Description |
|---|---|---|---|---|
SAP BP Escl Req Created | x | |||
SAP BP Escl Req Created | x | |||
SAP BP Query Srv Req Created | x | |||
SAP BP Query Srv Req Created | x | |||
SAP BP User Created | x | |||
SAP BP User Created | x | |||
SAP Login BP | x | x | SAP User Login Duration | |
SAP SR BP | x | SAP SR Business Process Duration (in seconds) | ||
SAP User Session Backend BP | x | x | SAP User Session Business Process Duration (in seconds) |
Data KPIs for SAP
Please contact us fr=or the full list.
KPI Name | UX Level | Technology Level | Data Model | KPI Description |
|---|---|---|---|---|
SAP Open SR Count | x |
Technology KPIs for SAP
KPI Name | UX Level | Technology Level | Data Model | KPI Description |
|---|---|---|---|---|
SAP Attachment Upload Duration | x | Duration of SAP attachment uploads. | ||
SAP Bus Svc Invocations | x | SAP Business Services Invocations Duration (in seconds) | ||
SAP CTI Toolbar Debug Hang | x | Count of SAP CTI Toolbar Debug Hang | ||
SAP CTI Toolbar Hang | x | Count of SAP CTI Toolbar Hang | ||
SAP Component Availability | x | SAP Availability per Component | ||
SAP Component CPU | x | CPU Usage per SAP Component | ||
SAP Component Crash | x | Count of SAP crashes (from server | ||
SAP Component Physical Memory | x | Physical Memory usage per SAP Component | ||
SAP Component Process CPU | x | CPU Usage per SAP Task | ||
SAP Component Task Count | x | Count of SAP Running Tasks per Component | ||
SAP Component Task Percent | x | Percentage of SAP Running Tasks out of all allowed Tasks per Component | ||
SAP Component Thread Count | x | Thread count per SAP Component | ||
SAP Component Virtual Memory | x | Virtual Memory usage per SAP Component | ||
SAP Container Event | x | SAP Application Container Errors and Warnings | ||
SAP Container Request | x | SAP Application Container Inbound Requests | ||
SAP Core Crash | x | Count of SAP crashes from core log | ||
SAP EAI Event | x | SAP EAI Session event | ||
SAP EAI Session BP | x | SAP EAI Session Business Process Duration (in seconds) | ||
SAP EAI Session BP Step | x | SAP EAI Session Business Process Step | ||
SAP EAI Txns | x | SAP Enterprise Application Integration Duration (in seconds) | ||
SAP Enterprise Crash | x | Count of SAP crashes from enterprise log | ||
SAP Errors | x | Count of SAP errors found in the logs | ||
SAP Escalation Request Count | x | |||
SAP Event Log Level | x | SAP Event Log Level | ||
SAP FDR Crash | x | Count of SAP crashes from FDR log | ||
SAP Failed Task Count | x | Number of failed tasks. | ||
SAP File Size | x | Size of SAP log file. | ||
SAP Gateway Availability | x | |||
SAP Gateway Errors | x | Count of SAP errors found in Gateway logs | ||
SAP Gateway Service Txns | x | SAP Gateway Service Duration (in seconds) | ||
SAP Global Background Task Count | x | |||
SAP Global Batch Task Count | x | |||
SAP Global Interactive Task Count | x | |||
SAP Global Task Count | x | Count of All Running Tasks | ||
SAP HTTP Availability | x | |||
SAP Hung EAI Sessions | x | Count of SAP Hung Enterprise Application Integration Sessions | ||
SAP Hung User Sessions | x | Count of SAP Hung User Sessions | ||
SAP Interaction Activity | x | |||
SAP MaxTasks Per Process | x | Number of SAP MaxTasks per Process | ||
SAP Open SR Count | x | |||
SAP Parameter Update | x | |||
SAP SQL Queries | x | SAP SQL Query Duration (in seconds) | ||
SAP SR BP | x | SAP SR Business Process Duration (in seconds) | ||
SAP SR BP Step | x | SAP SR Business Process Step | ||
SAP SR Resolution Time | x | |||
SAP SRBroker Blocked Error | x | SR Broker didn't reply within configurable amount of time. | ||
SAP SRBroker Blocked Warning | x | Number of times SR Broker components were blocked based on SBL-SCB-00011 error code. | ||
SAP SRM Task Hist Error | x | |||
SAP Server Availability | x | Global SAP Server Availability (Up or Down) | ||
SAP Server Request Count | x | |||
SAP State Svc Txns | x | SAP Business Services Invocations Duration (in seconds) | ||
SAP Status | x | SAP Server or Component Status ('Server Startup' | ||
SAP Synthetic DB Txns | x | |||
SAP Synthetic Txns | x | SAP Synthetic Transaction Duration (in seconds) | ||
SAP Task Errors | x | Count of SAP task errors found in the logs | ||
SAP Task Physical Memory | x | Physical Memory usage per SAP Task | ||
SAP Task Svc Txns | x | SAP Business Services Invocations Duration (in seconds) | ||
SAP Task Thread Count | x | Thread Count per SAP Task | ||
SAP Task Transaction | x | |||
SAP Task Virtual Memory | x | Virtual Memory usage per SAP Task | ||
SAP Tasks Per Process - Percent | x | Percentage of SAP Running Tasks out of all allowed Tasks per Process | ||
SAP Tasks Per Process - Running | x | Number of SAP Running Tasks per Process | ||
SAP Toolkit Svc Txns | x | SAP Business Services Invocations Duration (in seconds) | ||
SAP User Session Backend BP | x | x | SAP User Session Business Process Duration (in seconds) | |
SAP User Session Backend BP Step | x | x | SAP Session Business Process Step | |
SAP User Txns | x | x | SAP User Transaction Duration (in seconds) | |
SAP Web Engine Svc Txns | x | SAP Business Services Invocations Duration (in seconds) | ||
SAP Web Engine Txns | x | SAP Web Engine Duration (in seconds) | ||
SAP Web Service Txns | x | SAP Web Service Transaction Duration (in seconds) | ||
SAP WorkMon Backlog | x | |||
SAP WorkMon Backlog Component | x | |||
SAP Workflow Step Txns | x | SAP Workflow Step Transaction Duration (in seconds) | ||
SAP Workflow Svc Txns | x | SAP Business Services Invocations Duration (in seconds) | ||
SAP Workflow Txns | x | SAP Workflow Transaction Duration (in seconds) | ||
SWSE Request Errors | x | Count of SAP errors found in SWSE logs |