🔖 Obtain the GermainUX Packages and License
Before installing GermainUX Enterprise on-premise, obtain the appropriate deployment packages and license from Germain Software.
📦 Required packages depend on:
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Item |
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GermainUX version |
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Deployment architecture |
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Operating system |
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Datastore |
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Monitoring components |
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Number and location of GermainUX servers |
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Production and non-production environments |
📬 Request the Installation Packages
Contact Germain Software to request the latest supported GermainUX release.
📄 When submitting your request, provide:
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Information |
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Organization name |
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Target GermainUX version, if known |
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Deployment environment: development, QA, staging, or production |
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Deployment method: standard, Docker, Kubernetes, or OpenShift |
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Server operating systems |
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Selected datastore |
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Components to be deployed |
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Expected installation date |
Germain Software will provide the packages required for your approved architecture.
💻 Prepare the Deployment Hosts
After receiving the packages, transfer them securely to the appropriate hosts, which may include:
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Host type |
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GermainUX Enterprise servers |
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GermainUX service or infrastructure servers |
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GermainUX Datastore servers |
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GermainUX Engine servers |
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Other hosts running licensed GermainUX components |
Validate that:
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Check |
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Each host has sufficient CPU, memory, and storage. |
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Required software dependencies are installed. |
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Required network connectivity is available. |
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Installation accounts have the necessary permissions. |
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Package checksums or signatures are verified when provided. |
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The packages are stored in a location accessible only to authorized administrators. |
📁 Request the License
Provide Germain Software with the deployment information required to generate a license for your environment.
This may include:
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License info |
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GermainUX Enterprise server IP addresses |
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GermainUX Engine server IP addresses |
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GermainUX-Agent or other licensed-component hosts |
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Environment name |
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Number of servers or nodes |
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Production or non-production designation |
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High-availability or cluster configuration |
Provide stable addresses for licensed servers whenever possible. If IP addresses, host assignments, or cluster architecture change, contact Germain Software to determine whether an updated license is required.
🚀 Deploy the License
After receiving the license:
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Copy it to the location specified by the relevant installation guide.
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Restrict access to authorized administrators and service accounts.
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Confirm that GermainUX Enterprise can read the license.
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Start or restart the applicable GermainUX services.
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Verify that the environment and licensed components are recognized.
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Confirm the license status in GermainUX Workspace.
The license location and deployment process depend on whether GermainUX is installed through a standard package, Docker, Kubernetes, or OpenShift.
📋 Prerequisite Checklist
Before beginning the installation, confirm that:
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Prerequisite |
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The deployment architecture has been approved. |
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Hardware requirements have been reviewed. |
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Network requirements have been implemented. |
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Software dependencies have been installed. |
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Storage has been sized and provisioned. |
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The datastore has been selected and prepared. |
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Required service and database accounts have been created. |
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DNS names and TLS certificates are available. |
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GermainUX packages have been received and verified. |
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Packages have been copied to the appropriate hosts. |
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The required server information has been sent to Germain Software. |
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The correct license has been received. |
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Backup and recovery procedures have been defined. |
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Installation and rollback plans have been approved. |
Once these prerequisites are complete, proceed to the GermainUX Enterprise Installation
Contact Germain Software to discuss an on-premise deployment or request assistance.
Component: Enterprise
Feature Availability: 2014.1 or later