Features
Germain Workspace is the User Interface that is used to analyze data, as well as customize or maintain Germain UX.
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Video overview: https://youtu.be/WsTFxBDJuRQ
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More details on workspace.
Analytics
The Analytics menu gives you access to any data analysis feature you want Germain UX to perform in real-time.
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Video overview: https://youtu.be/f9nyMsOtCjI
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More details about analytics features.
Automation
The Automation menu provides access to any transaction you want Germain UX to execute in real-time. Transactions can be performed for proactive issue detection or resolution.
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Video overview: https://youtu.be/cWtEheBz2LA
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More details about automation features.
Data Source
The Data Source menu allows you to configure the technology you want Germain UX to monitor, analyze, or execute transactions in.
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Video overview: https://youtu.be/QyZm42uL9AM
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More details about Data Sources.
Germain
The Germain menu enables a Germain administrator to manage Germain UX components and features and ensure they are properly running, troubleshoot when they are not, upgrade them remotely, etc.
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Video overview: https://youtu.be/Cj73P3dFmt4
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More details about Germain’s Health Management features.
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Germain UX’s Self-Monitoring tool is called Sentinel.
Notes
A Note is equivalent to a Ticket and enables you to collaborate with teammates or keep track of issues and solutions that require special attention.
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Video overview: https://youtu.be/fkZiim9tqAs
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More details about Notes.
SLA Violation
The SLA violation view helps you understand which KPIs are exceeding the SLA the most, aiding in the triage of issues.
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Video overview: https://youtu.be/umXZmFyQYNI
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More details about SLA Violations dashboard.
System
The System folder enables you to configure parameters or features associated with the fundamental use of Germain UX.
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Video overview: https://youtu.be/olr0QWPL184
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More details about features available on the System Folder.
