Instance or Service Cannot Start
Problem
One or more of the Germain Tomcat instances or services stopped working without any known change and won’t restart
You’ve eliminated DB or service account credential issues as a cause (by checking the log)
You have restarted the failing Tomcat instance or services individually
Solution
A full Germain restart can sometimes resolve issues when restarting just the failing Tomcat Instance or Serves does not.
Sequence for restart
Stop all Germain Tomcat instances and all Germain services on the Germain Enterprise servers
Make sure there are no Java processes running as the service account used to run Germain Tomcat / Services
Start everything in the following order (Validate that that have started running in the appropriate logs file before continuing to the next):
ActiveMQ
solr
Germain Tomcat instances
Germain Storage Services
All other Germain Services
At this point, your environment should be running again.