05/31/19 Release Notes - GermainUX Docs

User Replay (issue seeking, multiple tab support)

Monitoring & Analytics

User Behavior analysis

Monitoring & Analytics

User Click RCA (tuning rec., session replay)

Monitoring & Analytics

Data Indexing and Discovery

Monitoring & Analytics

Script Execution

Automation

NextGen

Maintenance

OpenSDK support (cheaper than Oracle JDK)

Maintenance

Cloud upgrade

Maintenance

Other Enhancements & Bugs (May)

Maintenance

Monitoring & Analytics - User Replay (issue seeking, multiple tab support)

Description

Enhancement 1: Added a PREVIOUS ISSUE and NEXT ISSUE buttons on User Replay dashboard, to allow a user to go from one user issue to the next or to the previous, saving significant amount of time identifying and viewing/replaying user issues.

Enhancement 2: Support for the replay of several browser tabs. Users may be browsing your eCommerce site or CRM app using multiple TABS (No screenshot for that one yet..but take our word for it!)

Monitoring & Analytics - User Behavior analysis

Description

Enhancement of the way user experience is being visualized on Germain’s flow graph. UX data/flow used to require Business Process(es) to be defined. Now, UX data/flow does not require any special configuration, other than of course deploying the Germain’s JS script to your web application, and shows Path(s) users go through as they navigate a web application.

Example

Monitoring & Analytics - User Click RCA (tuning rec., session replay)

Description

Enhancement 1: added a User Replay Icon on the User Click RCA/insights dashboard, which now allows you to quickly view/replay what a user actually did right before experiencing an issue and view/replay the issue that the user experienced. Enhancement 2: made the germainCRT icon more obvious and enhanced the pre-configured search spec, so that Developers find more appropriate Tuning Recommendations, to improve a User Click performance (user error, page slowness, etc). germainCRT icon is also available on other Transaction RCA dashboard (e.g. Workflow Process RCA dashboard, Web Service RCA dashboard, etc). Benefit of germainCRT, for Siebel CRM customers for instance: germain CRT reviews Siebel eScripting, Repository Objects and DB Indexes levels, identifies bad customizations and makes tuning recommendations.

Example

Monitoring & Analytics - Data Indexing and Discovery

Description

germain Germain has been integrated with Solr over a year already but we want to remind everyone that a few things need to be properly configured for Data Searching to work and as such making sure the Data Indexing and Discovery mechanisms are properly configured.

Configure

Benefit

Ability to quickly find insights among billions of metrics.

Hint

If you are filtering for a data you are pretty sure should be in Germain but the filter does not return anything, check the configuration guide above or contact us if you want us to do it.

Automation - Script Execution

Description

Enhanced the automation mechanism in charge of executing a Script.

Examples

Restart a Tomcat web server after detecting 10 consecutive failed Http requests.
Delete rows in temporary ABC DB table once that ABC table reaches 10000 rows
etc

Maintenance - NextGen

Description

Continuing to work on our nextGen project, scheduled to be available by 12/31/19. This nextGen is in response to our Clients that have asked us for more ways to slice and dice the data, more intelligent insight findings, faster and easier configuration of any monitoring, analytics and automation, … and doing all this with a smile (i.e. exceptional user experience). We can disclose the roadmap, on a case by case basis, please let us know if you need any details.

Maintenance - OpenSDK support (cheaper than Oracle JDK)

Description

Germain and/or germainCRT can now run on OpenSDK (in addition to Oracle JDK)

Benefit

Significantly cheaper

Maintenance - Cloud upgrade

Description

Upgraded Germain cloud to the latest. Any features that were built over the past 1.5 year are now available on the cloud. This upgrade is automatically available to anybody that signs up to the Cloud after 5/31/19. If you have signed up to the cloud on or before 5/31/19, the version of Germain you are using is unchanged, whether you are on a VIRTUAL(shared) or DEDICATED cloud instance. To understand whether you are on a VIRTUAL or DEDICATED cloud instance, you can either contact us (whoever you work with or info@germainux.com) or check online (log on to https://germainux.com/cloud-login/ > Account Settings > License & Pricing > Environment)

Benefit

Easier to enable any of the monitoring, analytics or automation features. Easier to manage your account, users, payment details, etc

Reminder

And as usual, if you want us to upgrade your cloud (or on-premise) instance, please ask us and we will do it (@ no charge, like any other help we provide).

Maintenance - Other Enhancements & Bugs (May)

Description

Other enhancements and bugs fixed this month.

Release	Enhancement/bug	Technology	Function	Germain layer	Description	Status
5/31/2019	Bug			Database	sessionId is longer than sessionId field in the model bug	Done
5/31/2019	Bug			Enterprise	Timeouts during aggregation bug	Done
5/31/2019	Bug		Analytics	Dashboard	Germain-CRT integration missing high-priority	Done
5/31/2019	Bug			Dashboard	missing icons on rca dashboard low-priority	Done
5/31/2019	Bug		Business Process Monitoring		Slow geolocation lookup for BP data bug	Done
5/31/2019	Enhancement	Html, JS		Enterprise	Replace User session BP with actual User Click dataenhancement	Done
5/31/2019	Bug			Dashboard	bug - [user affected] portlet is empty for a crashbug medium-priority	Done
5/31/2019	Bug		Business Process Monitoring	Enterprise	BP data not available bug configuration	Done
5/31/2019	Bug	Siebel			duplicates in siebel failed logins bugmedium-priority	Done
5/31/2019	Enhancement			Engine	engine Persistent store is Full	Done
5/31/2019	Bug			Engine	exception executing consequence for rule “Error” bug	Done
5/31/2019	Bug			Engine	how can disk utilization on C be 0?	Done
5/31/2019	Enhancement			Enterprise	issues with collator	Done
5/31/2019	Bug	Chrome	Synthetic Transaction	Engine	multiple chromedriver opened and never closed bug	Done
5/31/2019	Bug		Application Monitoring	Engine	multiple powershell terminals opened bug	Done
5/31/2019	Bug			Database	Oracle collator fails with invalid stream header: 00000000 bug	Done
5/31/2019	Bug	Siebel		Engine	Siebel server availability not collected anymorebug configuration	Done
5/31/2019	Bug		Automation	Enterprise	alert missing on the detailed exec flowbug high-priority	Done
5/31/2019	Bug			Dashboard	isSummaryEnabled not available in portlet config bug	Done
5/31/2019	Bug	Html, JS	User Experience	JS	replay does not work any longer bughigh-priority	Done
5/31/2019	Bug		Search Insights	Dashboard	search missing many user names bughigh-priority	Done
5/31/2019	Bug	Html, JS		JS	session replay shows a 4.6sec click but rca shows 5.6sec? bug high-priority	Done
5/31/2019	Enhancement	Any		Enterprise	Security Issues enhancement	Done
5/31/2019	Bug			Engine	WMI local rules TRACERT rule fails bug	Done
5/31/2019	Bug	Siebel	Application Monitoring	JS	No Siebel Outbound HTTP Requests for Loginbug medium-priority	Done
5/31/2019	Enhancement	Html, JS	User Experience	JS	Consider the effects on Session Replay of having the same app open in multiple tabs	Done
5/31/2019	Enhancement	Siebel	Application Monitoring	JS	Extract SWEActiveApplet and SWEActiveView?	Done
5/31/2019	Enhancement		Analytics	Dashboard	FlowGraph Top Pages menu - n/a getting highlighted by default and missing edges from nodes with null label	Done
5/31/2019	Bug	Siebel	User Experience	JS	latest UX dont get initiated on IP13 bug	Done
5/31/2019	Bug	Html, JS		JS	bug - empty [http request status]	Done
5/31/2019	Bug	Siebel		Dashboard	OOTB Siebel BPs have not yet been updated to match new UX KPIs bug medium-priority	Done
5/31/2019	Bug		Analytics	Dashboard	UX bug - wrong time breakdown - missing script duration	Done
5/31/2019	Bug	Html, JS		JS	ux bug - JSONException: JSONObject[“timestamp”] is not a long	Done
5/31/2019	Enhancement		Analytics	Dashboard	enh - stacked column chart on normal measurements enhancement	Done
5/31/2019	Bug		Application Monitoring	Dashboard	bug - page is down again..after seeking forward	Done
5/31/2019	Bug		Analytics	Dashboard	search bug - exception after modifying a portion of my search	Done
5/31/2019	Bug		Analytics	Dashboard	search bug - no data when searching for slowest	Done
5/31/2019	Bug			Cloud	Germain Admin user has access to configure screen but can’t save configuration. bug	Done
5/31/2019	Bug			Cloud	Germain Admin user is unable to view guides bug	Done
5/31/2019	Bug			Cloud	bug - Adding new user ww…9@gmail.com for company A…9989 failed.	Done
5/31/2019	Bug			Cloud	bug - app configuration model updates issues bugtest	Done
5/31/2019	Bug	WordPress		Cloud	bug - click rca shows errors on wordpress bug	Done
5/31/2019	Bug		Analytics	Cloud	bug - Drillthrough config not available for Mobile and Tablet Dashobard bug	Done
5/31/2019	Bug			Cloud	bug - Duplicate technology configurations observed on config UI bug	Done
5/31/2019	Bug			Dashboard	bug - Failed to load dashboard with error “Dashboard can not be restored as it doesn’t exist for default user” bug	Done
5/31/2019	Bug			Cloud	bug - In the user list check box does not get selected correctly for Cloud and Germain admin bug test	Done
5/31/2019	Bug			Cloud	bug - New user creation failed from User Info tabbug	Done
5/31/2019	Bug			Cloud	bug - No option to edit the user once created wontfix	Done
5/31/2019	Bug			Cloud	bug - On Config UI when Technology is selected it scrolls to technology config without clicking Next bug	Done
5/31/2019	Bug			Cloud	bug - registration process fails bug	Done
5/31/2019	Bug			Cloud	bug - sign in using my linkedin account gives me an error	Done
5/31/2019	Bug			Cloud	bug - unknown field error while loading the drillthrough config bug	Done
5/31/2019	Bug			Cloud	bug - While creating the user, password for user visible as pain text in dev tools console log. bug test	Done
5/31/2019	Bug			Cloud	Cannot view licensing screen bug	Done
5/31/2019	Bug			Cloud	cloud - bug unable to save a new config high priority	Done
5/31/2019	Enhancement			Cloud	cloud - FB registration failed	Done
5/31/2019	Bug			Cloud	cloud - next shouldn’t appear on last step bug	Done
5/31/2019	Enhancement			Cloud	cloud : change email title (email sent once config is saved)	Done
5/31/2019	Bug			Cloud	- calendly to be updated bug high priority	Done
5/31/2019	Bug			Cloud	- from my android - many issueshigh priority	Done
5/31/2019	Bug			Cloud	- instance should be released after 14daysbug test	Done
5/31/2019	Bug			Cloud	- no data showing up when monitoring wordpress/germainux.com configuration	Done
5/31/2019	Bug			Cloud	- no ux data is being collected for ygermain@germainux.com & traegersocial@gmail.com bug	Done
5/31/2019	Bug			Cloud	- remove SIEBEL CRM (only keep Siebel HI and Siebel OpenUI enhancement	Done
5/31/2019	Bug			Cloud	- session replay blank on wordpress bughigh priority	Done
5/31/2019	Bug	Html, JS		JS	- session replay failing due to json errorbug	Done
5/31/2019	Bug			Cloud	- top edge of any tech is hidden when i search bug	Done
5/31/2019	Bug			Cloud	- unable to save my configuration bug test	Done
5/31/2019	Bug	Html, JS		JS	- unselecting a technology doesnt update section 5 / deploy js…	Done
5/31/2019	Bug			Dashboard	: adding 3 dashboards after having initially set 3 does not work bug test	Done
5/31/2019	Bug			Cloud	: instances arent getting cleaned up buglow priority test	Done
5/31/2019	Enhancement			Cloud	cloud enh - 1)logo moved left 2)menu removed 3)logout moved right 4)sentence replaced	Done
5/31/2019	Enhancement			Cloud	cloud enh - add an “agent” section to the wizardenhancement	Done
5/31/2019	Enhancement			Cloud	cloud enh - ‘add’ icon (when mouseover and not)high priority	Done
5/31/2019	Enhancement			Cloud	cloud enh - add plugins enhancement	Done
5/31/2019	Enhancement			Cloud	cloud enh - configuration steps enhancement	Done
5/31/2019	Enhancement			Cloud	Cloud Services are get unauthorized error when trying to configure Germain	Done
5/31/2019	Bug			Cloud	cloud ux bug - move “show only selected” to the center (so we see better) enhancement	Done
5/31/2019	Bug			Cloud	Connection between Cloud Config and Germain times out when adding a profile bug	Done
5/31/2019	Enhancement			Dashboard	Dashboard on ipad (3 misplaced UI objects or more…)	Done
5/31/2019	Enhancement			Dashboard	dashboards/portlets config for cloud neededenhancement high priority question	Done
5/31/2019	Bug			Cloud	data query failed bug	Done
5/31/2019	Bug	Html, JS		JS	Deploy Agent/Engine/JS links in Germain don’t navigate to specific guide bug	Done
5/31/2019	Enhancement			Cloud	enh - “confirm your upgrade” aligned and same width high priority	Done
5/31/2019	Enhancement			Cloud	enh - Account Settings lookandfeel and a few functional changes enhancement	Done
5/31/2019	Enhancement			Cloud	enh - action cell to be same size high priority	Done
5/31/2019	Enhancement	Html, JS		JS	Enh - add NodeJS monitoring to the cloud application selection enhancement	Done
5/31/2019	Enhancement			Cloud	enh - android config guide high priority	Done
5/31/2019	Enhancement			Cloud	enh - cloud rename “Cloud Admin” to “Account Admin” high priority	Done
5/31/2019	Enhancement			Cloud	enh - cloud should use UX scripts from public repoenhancement	Done
5/31/2019	Enhancement			Cloud	enh - improve backup/restore of a cloud instanceduplicate enhancement medium priority	Done
5/31/2019	Enhancement	Html, JS		JS	enh - polish the config process (js and agent deployment for cloud, etc) enhancement high priority	Done
5/31/2019	Enhancement			Cloud	enh - review config app model enhancement	Done
5/31/2019	Enhancement			Dashboard	enh - search dashboard added all cloud instances by default high priority	Done
5/31/2019	Enhancement			Cloud	enh- User Replay missing on Germain unit estimatorhigh priority	Done
5/31/2019	Enhancement			Cloud	Enh. init Germain configuration per applicationenhancement wontfix	Done
5/31/2019	Bug			Cloud	Error loading payment history after a payment has been made bug	Done
5/31/2019	Bug			Dashboard	Error on Siebel HI dashboard bug	Done
5/31/2019	Bug			Cloud	Error parsing template after deployment configuredbug	Done
5/31/2019	Bug			Cloud	Exception on registering exiting account bug	Done
5/31/2019	Bug			Cloud	Failing to update deployment retention bug	Done
5/31/2019	Bug	Html, JS		JS	Incorrect beaconUrl in NodeJS documentation bug	Done
5/31/2019	Bug			Cloud	Incorrect download links in guide email bug	Done
5/31/2019	Bug	Html, JS		JS	Java Agent guide references NodeJS bug	Done
5/31/2019	Bug	Html, JS		Dashboard	JS error when accessing a dashboard bug	Done
5/31/2019	Bug			Dashboard	Missing dashboards bug	Done
5/31/2019	Bug			Cloud	No guide shown if only user provided app is selected.bug	Done
5/31/2019	Bug	Html, JS		JS	NodeJS Agent guide doesn’t provide the url to use for the beaconUrl bug	Done
5/31/2019	Bug			Cloud	not receiving any email when customers make payment bug test	Done
5/31/2019	Enhancement			Cloud	SORTING on 1)COLOR (Started with RED) then 2)DURATION (DESC) to be configured for ALL portlets wontfix	Done
5/31/2019	Enhancement			Cloud	Synchronize User Click RCA config with Siebel User Click RCA configuration high priority	Done
5/31/2019	Bug			Cloud	ui - overlay issue bug	Done
5/31/2019	Bug			Cloud	UI - sliders overlap issue bug	Done
5/31/2019	Bug			Cloud	unable to log on to cloud bug	Done
5/31/2019	Bug			Cloud	unable to logon to cloud bug test	Done
5/31/2019	Bug			Cloud	Unable to reset user password from admin account.bug	Done
5/31/2019	Enhancement			Dashboard	Update Dashboard configs to use new KPIs	Done
5/31/2019	Bug			Cloud	Updating user account info fails bug	Done
5/31/2019	Bug			Cloud	User creation successful but UI says it fails bug	Done

Get Help

Contact GermainUX Support

The Germain Team can help you set this up.

Can't find what you need?

Search all GermainUX docs with Ctrl + K, or use the feedback buttons at the bottom of this page to tell us what is missing.

The content of this document is proprietary to GERMAIN SOFTWARE.

User Replay (issue seeking, multiple tab support)

User Behavior analysis

User Click RCA (tuning rec., session replay)

Data Indexing and Discovery

Script Execution

NextGen

OpenSDK support (cheaper than Oracle JDK)

Cloud upgrade

Other Enhancements & Bugs (May)

​Monitoring & Analytics - User Replay (issue seeking, multiple tab support)

​Description

​Monitoring & Analytics - User Behavior analysis

​Description

​Example

​Monitoring & Analytics - User Click RCA (tuning rec., session replay)

​Description

​Example

​Monitoring & Analytics - Data Indexing and Discovery

​Description

​Configure

​Benefit

​Hint

​Automation - Script Execution

​Description

​Examples

​Maintenance - NextGen

​Description

​Maintenance - OpenSDK support (cheaper than Oracle JDK)

​Description

​Benefit

​Maintenance - Cloud upgrade

​Description

​Benefit

​Reminder

​Maintenance - Other Enhancements & Bugs (May)

​Description

​Get Help

Contact GermainUX Support

Can't find what you need?

Monitoring & Analytics - User Replay (issue seeking, multiple tab support)

Description

Monitoring & Analytics - User Behavior analysis

Description

Example

Monitoring & Analytics - User Click RCA (tuning rec., session replay)

Description

Example

Monitoring & Analytics - Data Indexing and Discovery

Description

Configure

Benefit

Hint

Automation - Script Execution

Description

Examples

Maintenance - NextGen

Description

Maintenance - OpenSDK support (cheaper than Oracle JDK)

Description

Benefit

Maintenance - Cloud upgrade

Description

Benefit

Reminder

Maintenance - Other Enhancements & Bugs (May)

Description

Get Help