Description
Many enhancements in Germain to better monitor User Experience, Performance, Availability and Capacity of Salesforce.com.
Summary of Germain benefits for Salesforce.com
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BENEFITS for SALESFORCE.COM |
GERMAIN |
SHIELD
|
|
Monitor and Analyze User Behavior @scale, in real-time, 24x7 |
X |
|
|
Monitor & Identify User Frictions @scale (functional , technological), in real-time 24x7 |
X |
|
|
Identify & Reproduce the Scenario that lead to a UX Error/Issue ( in minutes after it occurs instead of days/weeks/months) |
X |
|
|
Watch videos of User’s browser while using SFDC (including every keystroke, mouse moves, error, etc) |
X |
|
|
Monitor SFDC Application Performance in real-time, 24x7 |
X |
X |
|
Monitor & Improve Integration Performance (to SFDC) in real-time, 24x7 |
X |
|
|
Identify & Fix poor Business Data, in real-time, 24x7 |
X |
X |
|
Monitor SFDC Capacity, in real-time, 24x7 |
X |
X |
|
Monitor SFDC Usage metrics, in real-time, 24x7 |
X |
X |
|
Monitor SFDC Uptime, in real-time, 24x7 |
X |
X |
|
Monitor SFDC Metadata change, in real-time, 24x7 |
X |
|
|
Identify Security Issues in real-time |
X |
|
|
All the above @ a fraction of the cost |
X |
|
Example
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SFDC Real-time Event
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SFDC Apex code analysis (real-time)
