Monitoring & Analytics - Salesforce (09/30/21)
Description
Many enhancements in Germain to better monitor User Experience, Performance, Availability and Capacity of Salesforce.com.
Summary of Germain benefits for Salesforce.com
BENEFITS for SALESFORCE.COM | GERMAIN | SHIELD |
Monitor and Analyze User Behavior @scale, in real-time, 24x7 | X |
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Monitor & Identify User Frictions @scale (functional , technological), in real-time 24x7 | X |
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Identify & Reproduce the Scenario that lead to a UX Error/Issue ( in minutes after it occurs instead of days/weeks/months) | X |
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Watch videos of User’s browser while using SFDC (including every keystroke, mouse moves, error, etc) | X |
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Monitor SFDC Application Performance in real-time, 24x7 | X | X |
Monitor & Improve Integration Performance (to SFDC) in real-time, 24x7 | X |
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Identify & Fix poor Business Data, in real-time, 24x7 | X | X |
Monitor SFDC Capacity, in real-time, 24x7 | X | X |
Monitor SFDC Usage metrics, in real-time, 24x7 | X | X |
Monitor SFDC Uptime, in real-time, 24x7 | X | X |
Monitor SFDC Metadata change, in real-time, 24x7 | X |
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Identify Security Issues in real-time | X |
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All the above @ a fraction of the cost | X |
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Example
SFDC Real-time Event
SFDC Apex code analysis (real-time)
