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Maintenance - Other enhancements and bugs (09/30/21)

Below is the list of minor Enhancements and Bugs we have resolved this month. More details available upon request: support@germainux.com

Note that this list does not include the configuration work, or data science help we provide to clients which is tracked on our support site: https://germainapm.atlassian.net/jira/servicedesk/projects/GS/queues/custom/1

Release

Client

Bug/Config/Enhancement

Technology

Function

Germain layer

Description

Status

9/30/2021

AIIG

Configuration

 

 

Engine

  • "new user" count & name measure  test after upgrade

Done

9/30/2021

AIIG

Enhancement

 

 

Engine

  • Collect campaign data from custom URLs  test after upgrade

Done

9/30/2021

AIIG

Configuration

 

 

Engine

  • drillthrough reports 14 errors on the graph and 100s on the table   test after upgrade

Done

9/30/2021

AIIG

Configuration

 

 

Dashboard

  • editing a portlet is SUPER slow  

Done

9/30/2021

AIIG

Configuration

 

 

Engine

  • Solr error during puppet run

Done

9/30/2021

AIIG

Configuration

 

Real User Monitoring & Replay

JS Script

  • user dimension not fully populated on session replay (missing "user returning" flag)   test after upgrade

Done

9/30/2021

AlignTech

Configuration

Salesforce.com

 

Enterprise

 aligntech - sfdc monit

Done

9/30/2021

AllanGray

Configuration

 

 

Engine

  • - drillthrough button is using the name instead of fact category 

Done

9/30/2021

AllanGray

Configuration

 

 

Engine

  • Bad "resourceIdentifier" value on one or more of their SLAs configuration 

Done

9/30/2021

AllanGray

Configuration

 

 

Engine

  • cors error 

Done

9/30/2021

AllanGray

Configuration

 

 

Engine

  • failure configuration needs testing

Done

9/30/2021

AllanGray

Configuration

 

 

Engine

  • js and siebel log level turned off?

Done

9/30/2021

AllanGray

Configuration

 

 

Engine

  • RTM queue full errors  

Done

9/30/2021

AllanGray

Configuration

 

 

Enterprise

  : AG :- Filter not working .  

Done

9/30/2021

AllanGray

Configuration

 

 

Dashboard

 ge dashboards are available in allangray env....please remove this asap  

Done

9/30/2021

AllanGray

Configuration

 

 

Enterprise

 germain insight - AG Cloud - Germain Germain Units Performance has increased by 9981.8% during [9/21/21] compared to [8/24/21]  

Done

9/30/2021

AllanGray

Bug

 

 

Dashboard

 allangray - constrait instead of constraint  high priority

Done

9/30/2021

AllanGray

Enhancement

 

 

Enterprise

 allangray - AUTH SETTINGS does not come up  

Done

9/30/2021

American Airlines

Configuration

 

 

Engine

  • postgres for Germain's data and metadata?  question test after upgrade

Done

9/30/2021

American Airlines

Configuration

 

 

Engine

  • question - does apm node name and host name need to match? client question

Done

9/30/2021

American Airlines

Configuration

 

 

Engine

  • sql query missing when creating sql report  client

Done

9/30/2021

American Airlines

Configuration

 

 

Engine

  • storage service stop processing data  duplicate 

Done

9/30/2021

American Airlines

Enhancement

 

Real User Monitoring & Replay

Enterprise

  • seeing lots of errors from mediaAndWindowPos event gen 

Done

9/30/2021

American Airlines

Configuration

ElasticSearch

 

Enterprise

Login on correct credentials help wanted 

Done

9/30/2021

eBay

Configuration

 

 

Engine

  • need Germain unit/day for the last 12 months client 

Done

9/30/2021

eBay

Bug

 

 

Dashboard

 ebay - many dashboards are slow

Done

9/30/2021

eBay

Enhancement

Zookeeper

 

Enterprise

 ENH: ZooKeeper Monitoring Rule Modifications 

Done

9/30/2021

General Electric

Configuration

 

 

Engine

  • fix pivot values for UX related KPIs configuration 

Done

9/30/2021

General Electric

Configuration

 

360 degree view

Dashboard

  • ops dash- application tab reports on ENVIRONMENT not application..  configuration 

Done

9/30/2021

General Electric

Configuration

 

 

Engine

  • Stage - pabqfum - Siebel User Click detail execution flow  help wanted

Done

9/30/2021

General Electric

Configuration

 

360 degree view

Dashboard

 ops dashboard to be cleaned up - same issues as for TRUE  client configuration 

Done

9/30/2021

General Electric

Configuration

 

 

Engine

 Prod - analytics queue backs up daily client configuration 

Done

9/30/2021

General Electric

Configuration

 

 

Engine

 Prod - Spike in warnings related to rollup indexes 

Done

9/30/2021

General Electric

Configuration

 

 

Engine

 Stage - Bad BP configs  client configuration test after upgrade

Done

9/30/2021

General Electric

Configuration

 

 

Enterprise

 : Bullet point vertical alignment  

Done

9/30/2021

General Electric

Configuration

 

 

Enterprise

 : Elements overlap in Germain State sometimes 

Done

9/30/2021

General Electric

Configuration

 

 

Enterprise

 : GEH: Aggegation not capturing all data points  

Done

9/30/2021

General Electric

Configuration

 

 

Enterprise

 : Logo present in disclaimer and other OOTB templates  test after upgrade

Done

9/30/2021

General Electric

Configuration

 

 

Enterprise

 : Sorting by details column causes error 

Done

9/30/2021

General Electric

Configuration

 

 

Enterprise

 cloud - env deployment fails 

Done

9/30/2021

General Electric

Enhancement

ElasticSearch

 

Enterprise

 ge- Bad Request: org.elasticsearch.action.ActionRequestValidationException: Validation Failed: 1: using [from] is not allowed in a scroll context  high priority

Done

9/30/2021

Jumia

Configuration

 

 

Enterprise

 jumia - are these real browser freezes?  

Done

9/30/2021

MTR

Configuration

 

 

Dashboard

 mtr - no data when i drilldown to pivot dash

Done

9/30/2021

Riyad Bank

Configuration

 

 

Engine

  • Directory Monitor failing to start up  question

Done

9/30/2021

Riyad Bank

Enhancement

 

 

Engine

  • Enh - Engine Self Upgrade URL  needs testing

Done

9/30/2021

Riyad Bank

Enhancement

 

 

Engine

  • Enh - Invalid Login attempts   question test after upgrade

Done

9/30/2021

Riyad Bank

Configuration

 

 

Dashboard

  • Operation Dashboard not working + RTM Error  

Done

9/30/2021

Online Stock Trading Platform

Configuration

 

 

Engine

  • 403 CORS error client 

Done

9/30/2021

Online Stock Trading Platform

Configuration

 

Real User Monitoring & Replay

JS Script

  • no raw user session replay

Done

9/30/2021

Online Stock Trading Platform

Configuration

 

 

Engine

  • no ux data being sent to germain

Done

9/30/2021

Online Stock Trading Platform

Configuration

 

 

Engine

  • refused to connect  

Done

9/30/2021

Online Stock Trading Platform

Configuration

 

 

Engine

 instance unvailable

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • 2 enabled nodes not running and 113 others disable configuration 

Done

9/30/2021

True Telecom

Configuration

 

Real User Monitoring & Replay

JS Script

  • exception when explore data "Average user session replay duration per target environment"   test after upgrade

Done

9/30/2021

True Telecom

Configuration

 

 

Dashboard

  • minimizing a maximized portlet takes 2/3sec test after upgrade

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • missing aggregation for availability metric on application tab and others..   test after upgrade

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • network latency and bandwitdh usage null configuration 

Done

9/30/2021

True Telecom

Configuration

ElasticSearch

 

Engine

  • no offered values/autocomplete for a search criteria  needs testing

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • no queue statistics shown configuration

Done

9/30/2021

True Telecom

Configuration

 

360 degree view

Dashboard

  • ops dash - component tab missing alert, bp

Done

9/30/2021

True Telecom

Configuration

 

360 degree view

Dashboard

  • ops dash - env tab missing many metrics

Done

9/30/2021

True Telecom

Enhancement

 

360 degree view

Dashboard

  • ops dash - last 7 days on Apps Component takes 2 minutes to come up  

Done

9/30/2021

True Telecom

Configuration

 

360 degree view

Dashboard

  • ops dash – missing alert  configuration 

Done

9/30/2021

True Telecom

Configuration

ElasticSearch

Real User Monitoring & Replay

JS Script

  • search for "912 in replay does not return anything  

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • Siebel Application Component empty configuration 

Done

9/30/2021

True Telecom

Configuration

 

 

Dashboard

  • siebel comp name missing on CORE and FDR pivot dash

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • Spike in warnings configuration

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • success fails on pivot   test after upgrade

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • user click cluster - what is it? 

Done

9/30/2021

True Telecom

Configuration

Elastic

 

Engine

  • warnings for some Elastic bulk operations  

Done

9/30/2021

True Telecom

Configuration

 

 

Engine

  • zoom in/out takes 14sec   test after upgrade

Done

9/30/2021

True Telecom

Configuration

 

 

Dashboard

 dashboard does not come up or shows many empty portlets  

Done

9/30/2021

True Telecom

Configuration

 

360 degree view

Dashboard

 ops dash - db tab missing many metrics configuration  test after upgrade

Done

9/30/2021

True Telecom

Bug

 

 

Dashboard

 true - remove all user names that arent unique and to a physical person  high priority

Done

9/30/2021

True Telecom

Enhancement

 

 

Enterprise

 TRUE - Bad Request....clicking on the 52k frictions on flow graph (past 7 days)  duplicate high priority

Done

9/30/2021

True Telecom

Enhancement

 

 

Enterprise

 TRUE - BUSINESS users cant be assigned to a TICKET  high priority

Done

9/30/2021

True Telecom

Enhancement

 

 

Enterprise

 true - drillthrough does not show the %variation reported by an email  high priority

Done

9/30/2021

True Telecom

Enhancement

 

 

Dashboard

 true - exception maximizing portlet on rca dash

Done

9/30/2021

True Telecom

Enhancement

 

 

Enterprise

 true - unable to open a file attached to a ticket  duplicate high priority

Done

9/30/2021

True Telecom

Enhancement

 

 

Enterprise

 true - unit missing on tooltip  high priority

Done

9/30/2021

True Telecom

Enhancement

 

 

Enterprise

 true - wrong tooltip for summary section

Done

9/30/2021

Largest US-Based Healthcare

Enhancement

 

 

Enterprise

 uhc - enh - customize summary in drill through screen client 

Done

9/30/2021

Largest US-Based Healthcare

Enhancement

Salesforce.com

 

Enterprise

 uhc - track  to salesforce performance monitoring client  

Done

9/30/2021

Volvo

Configuration

 

 

Engine

  • change capitalization of Severity on SLA client

Done

9/30/2021

Volvo

Configuration

 

 

Engine

  • Long cannot be cast to String in Siebel log parsing  Waiting for feedback

Done

9/30/2021

Volvo

Configuration

 

 

Engine

  • storage queue is backed up client 

Done

9/30/2021

 

Bug

 

 

Enterprise

  • cookie config (secure flag) is ignored 

Done

9/30/2021

 

Bug

 

 

Enterprise

  • endpoint for checking if a session is valid wrongly returns 403 

Done

9/30/2021

 

Bug

 

 

Engine

  • EngineService fails to startup due to 'ComponentFactory that could not be found'  

Done

9/30/2021

 

Bug

 

 

Enterprise

  • forwarding header filter does not work 

Done

9/30/2021

 

Bug

 

 

Enterprise

  • Smart insight alerts are using wrong template 

Done

9/30/2021

 

Bug

 

 

Enterprise

  • Smart Insight email alert 

Done

9/30/2021

 

Bug

 

 

Enterprise

  • using wrong time information to create disk-based stream buckets 

Done

9/30/2021

 

Bug

 

Real User Monitoring & Replay

JS Script

 : incomplete NoOpEngineAdapter can kill websocket connection for UX replay  low-priority low-severity

Done

9/30/2021

 

Bug

 

 

Enterprise

 Config Tool - Exception when starting up  low-priority

Done

9/30/2021

 

Bug

 

 

Enterprise

 Error during alert template parsing for ES alert on monitor 

Done

9/30/2021

 

Bug

 

 

Enterprise

 FDR crash parser - negative thread IDs 

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Use short class-names for serialized Facts 

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

  • integrate sendWithCredentials

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

  • Investigate using querySelectors for replay exclusions

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

  • pack DOM monitoring related configs into 1 config 

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

  • replace Set from performanceobserver polyfill

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

  • should non session facts be considered when setting start time of session question

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

  TODO: Fix exception in IndexedBD during germainApm.uninstall

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

 : URL exclusion needs to support exclusions based on request body 

Done

9/30/2021

 

Configuration

 

 

Enterprise

 Cloud - Pricing Page monitoring failing configuration

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 enh - provide API to submit custom events to Germain from UX monitoring  

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Enh - rule should have clickable link to redirect to rule page   test after upgrade

Done

9/30/2021

 

Configuration

 

 

Enterprise

 ge - only 70k apm unit per day?  

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Pain Point: Hardware list doesn't show name  

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 question regarding SLA activation count  

Done

9/30/2021

 

Bug

 

 

Enterprise

  • focus highlighting is off/looks bad 

Done

9/30/2021

 

Bug

 

 

Dashboard

  • funnel portlet 

Done

9/30/2021

 

Bug

 

Real User Monitoring & Replay

Dashboard

  • replay dev console opened message/window is in wrong position 

Done

9/30/2021

 

Bug

 

Real User Monitoring & Replay

Dashboard

  • replay status is missing on RCA  high priority

Done

9/30/2021

 

Bug

 

 

Dashboard

 count|avg|perc90|perc95|perc99 to be added on summary section of ANY drillthrough

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 enh - allow to configure label for tabular portlet column on pivot dashboard  

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Dashboard

 enh - allow to hide "session replay" item on RCA fact description  

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 enh - allow to hide SLA column on pivot dashboard on tabular portlets  

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 enh - allow to put labels on generic measures  high priority

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 enh - better formatting for drillthough popup icon  high priority

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 enh - integrate formatters for lazyContent renderer 

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 LINK to distribution list so i can drilldown on it  high priority

Done

9/30/2021

 

Bug

 

 

Dashboard

 portlet edit window changes xy position as i edit a portlet  high priority

Done

9/30/2021

 

Bug

 

 

Dashboard

  • Missing first UserClick   waiting for testing

Done

9/30/2021

 

Bug

 

 

Dashboard

  • not excluding static resource requests from hooked XHR requests 

Done

9/30/2021

 

Bug

Salesforce.com

 

Dashboard

  salesforce - missing text input/changes 

Done

9/30/2021

 

Enhancement

Salesforce.com

 

Dashboard

 Salesforce - create synthetic backend fact to store backend timings collected by UX  medium-priority

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 UX - performance.timing API is depracted 

Done

9/30/2021

 

Bug

 

 

Cloud

 cloud signup failing for kasam panya <kasam.panya@gmail.com> configuration high priority

Done

9/30/2021

 

Bug

 

 

Cloud

 Error creating HTTP mon for self-monitoring 

Done

9/30/2021

 

Bug

 

 

Cloud

 smtp email to be used by all germainapm cloud instances

Done

9/30/2021

 

Bug

 

 

Enterprise

 ‘Monitored Software’ field is not displayed as mandatory in Edit window for ‘Monitor Server (Locally on Server)’ in ‘Germain State’ page

Done

9/30/2021

 

Bug

 

 

Enterprise

 ‘Schedule’ field is not displayed in 'Edit Window' of 'Directory Scanner Deployment' component in ‘Germain State’ page

Done

9/30/2021

 

Bug

 

 

Enterprise

 Few Fields are not displayed as mandatory in ‘Bulk Edit window’ in 'Local Program' page

Done

9/30/2021

 

Bug

 

 

Enterprise

 Field ‘Target Method’ is not displayed as mandatory field in ‘Edit config window’ in 'HTTP' page

Done

9/30/2021

 

Bug

 

 

Enterprise

 rule mismatch between latest ootb and internal drl file 

Done

9/30/2021

 

Enhancement

 

 

Enterprise

  • activity list is overflowing timeline  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 "siebel" column on drillthrough isnt visible on filter panel  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 /question - executing non datamart query  question

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 [Intermittent] ‘N Tabular’ portlet maximizes on Sorting any column

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 [Intermittent] Recorded wordpress sessions are not displayed properly  high priority

Done

9/30/2021

 

Enhancement

 

 

Engine

 Should ‘.NET CLR (C#, etc) Agent’ not be reflected in ‘Components’ field on adding it from ‘Engine Edit Window’. question

Done

9/30/2021

 

Enhancement

 

 

Engine

 Should ‘Monitoring Node’ and ‘Monitoring Engine’ be selected by default in ‘Click (Import from click recorder)’ question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should '+' icon not be displayed for 'Application Profile' field in 'Add Window' in 'JS Scripts' section in 'Germain State' page? question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should deleted/Non-Existent users be displayed in ‘Assignee’ field in Tickets page? question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should fields ‘Timeout’ and ‘Delay’ not be displayed in ‘Add Window’ of ‘Click (Import from click recorder)’ in ‘Click’ page question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should fields 'Component Type', ' Monitored Software' and 'Log Output on Error' not be displayed in 'Add Window' of 'Network Monitor' in 'Component' section in 'Germain State' page? question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should fields 'Database' and 'Credentials' not be displayed in 'Edit Window' of 'Database Change Monitor Component' of 'Component Types' page? question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should 'germain_apm_user' role be added automatically to the newly added users even though the role is not added in 'Add Window'? question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should sorting option not be available for ‘Triggered by SLA’ column in ‘Alerts’ page invalid question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should user be able to skip adding mandatory fields in ‘Add Window' of ‘Click’ page? question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Should user be navigated to ‘HTTP’ page on clicking ‘Manage’ button of ‘Website Availability and Performance’ wizard in ‘Wizards’ page? question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 What are supported attachment files for a 'Ticket' question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Which server should be used to add ‘Apache ZooKeeper Node’ in ‘Wizards’ page? question

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 ‘Criteria’ field is not displayed as mandatory in ‘Edit Window’ of 'Auto Config' Page  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Add (+) icon is not displayed for ‘Browser Extension’ in ‘Germain State’ page  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Checkbox 'Stop Scenario’ checked while adding ‘Rule’ is unchecked automatically on saving the rule in ‘Click’ page  high priority

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

 duration to be added on replay RCA  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 exception when SWITCH back to basic filter mode

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 funnel portlet  high priority

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 Move "portlet name" and "show as" down.. 

Done

9/30/2021

 

Enhancement

 

360 degree view

Dashboard

 ops dash - configured KPI should be displayed at all times  high priority

Done

9/30/2021

 

Enhancement

 

 

Dashboard

 portlet text needs to scale  high priority reopened

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Some events are missing from event list when fast forwarding blocked reopened

Done

9/30/2021

 

Enhancement

 

Real User Monitoring & Replay

Enterprise

 Unable to validate 'Hide JS Events' and 'Show JS Events' in Session Replay  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 User is able to add ‘Profile Bindings’ with empty variables in ‘Auto Config’ page wontfix

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 User is able to add config in ‘Hardware’ page without entering value in mandatory field  high priority reopened

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 User is redirected to ‘Wizards’ page on clicking ‘Manage’ button for ‘.NET CLR (C#, etc) Agent’ wizard  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 User is unable to add ‘Angular JS’ config from ‘Wizards’ page  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 User is unable to add a deleted ‘Business Processes Config’ with same name  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 User with ‘No roles’ added is unable to login  high priority

Done

9/30/2021

 

Enhancement

 

 

Enterprise

 Warning ‘Failed To Request Access’ is not displayed on Requesting User Access for existing user  high priority

Done

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