Monitoring & Analytics - Modeless Toast Request

Customer

Largest US-Based Healthcare

Description

This client has been monitoring Salesforce Cloud users with Germain for over a year now and recently upgraded to v2 of Germain Session Replay. They reported that Modeless Toast Popups (in addition to Modal Dialogs) were not being captured. While not a bug, it was an oversight in v2. This has now been implemented and is functioning as intended.

This enhancement is applicable to any web application.

Example with SalesForce.com

image-20220801-153249.png
Salesforce Modeless Toast Request detected by Germain UX