Salesforce Monitoring (Classic, Lightning, etc)
Germain is preconfigured to monitor and provide insights and automation to improve User Experience, Workflow and Technology Performance of Salesforce Cloud applications (Classic, Lightning, etc)
Benefits for Salesforce Classic and Lightning
Automate Transaction for proactive detection of issues that affect SFDC User, Application or Integration, in real-time, 24x7.
Monitor SFDC Application Performance, Uptime and Capacity (Apex Code, Database, Error, Custom Object, RT Event, Log, Status,…) in real-time, 24x7.
Monitor SFDC Business Process/Workflow performance, in real-time, 24x7.
Monitor SFDC Integration (CTI, etc) Performance, in real-time, 24x7.
Monitor SFDC Data & Metadata change, in real-time, 24x7.
Monitor SFDC User Experience, Record and Replay User Session, and Analyze Issues (Frictions, Behavior, Error, Session @scale, in real-time, 24x7.
Monitoring of CTI events, real-time, 24x7
SFDC Apex Code Analysis
SFDC Transaction Tracing (end-2-end, js>http>integration>apex code>db>…), in real-time, 24x7
SFDC Apex Error
Monitoring of SFDC Apex Error, real-time, 24x7.
SFDC Custom Objects
Monitoring of SFDC Custom Objects (e.g. System_Error__c), real-time, 24x7.
SFDC Database Execution
Monitoring of SFDC Database execution, real-time, 24x7.
SFDC Data Update / Delete / Create
Monitor SFDC Data (Record Creation, Update, Deletion, Rollback), in real-time, 24x7.
Supported only in Salesforce Lightning Experience (Spring '19 or above)
Available for standard and custom objects - details here
Salesforce License allocations apply - details here.
SFDC Debug Log
Monitor of SFDC Log, in real-time, 24x7
SFDC Developer Error
Monitoring of SFDC Error, real-time, 24x7.
Monitoring of SFDC Event, real-time, 24x7.
SFDC HTTP Requests
Monitoring of SFDC Failed HTTP Requests, real-time, 24x7. Example here showing failed http requests:
SFDC Instance Status Monitoring
Monitoring of SFDC Instance Status, real-time, 24x7.
Monitoring of SFDC Logs, real-time, 24x7.
SFDC Metadata Change
Monitoring of SFDC Metadata change, real-time, 24x7.
Monitoring of SFDC Performance, real-time, 24x7.
SFDC Real-time Event
Monitoring of SFDC Real-time Event, real-time, 24x7.
SFDC Resource Usage
Monitoring of SFDC Resource Usage, real-time, 24x7.
SFDC Switch to Classic
Monitoring of SFDC Switch to classic, real-time, 24x7.
SFDC SOQL Execution metric
Monitoring of SFDC SOQL Execution , real-time, 24x7.
SFDC User or Process Journey
Monitoring of SFDC User at the Click or Workflow levels.
SFDC User Click (Browser to Backend Correlation)
SFDC User Errors
Monitoring of SFDC User Errors and UI issues, real-time, 24x7.
SFDC User Session Monitoring & Replay
Monitoring, Recording and Replaying of SFDC User Session, real-time, 24x7.
SFDC Visual Force metric
Monitoring of SFDC Visual Force Metric, real-time, 24x7.
Component: Engine or RUM Extension
Feature Availability: 2022.1 or later