Salesforce Monitoring (Classic, Lightning, etc)

Features

Germain is preconfigured to monitor and provide insights and automation to improve User Experience, Workflow and Technology Performance of Salesforce Cloud applications (Classic, Lightning, etc)

Benefits for Salesforce Classic and Lightning	Germain
Automate Transaction for proactive detection of issues that affect SFDC User, Application or Integration, in real-time, 24x7.	X
Monitor SFDC Application Performance, Uptime and Capacity (Apex Code, Database, Error, Custom Object, RT Event, Log, Status,…) in real-time, 24x7.	X
Monitor SFDC Business Process/Workflow performance, in real-time, 24x7.	X
Monitor SFDC Integration (CTI, etc) Performance, in real-time, 24x7.	X
Monitor SFDC Data & Metadata change, in real-time, 24x7.	X
Monitor SFDC User Experience, Record and Replay User Session, and Analyze Issues (Frictions, Behavior, Error, Session @scale, in real-time, 24x7.	X
Trace SFDC Transaction (end-2-end, Javascript>http>integration>apex code>db>…), in real-time, 24x7.	X

Examples

CTI Integration

Monitoring of CTI events, real-time, 24x7

SFDC Apex Code Analysis

Salesforce Code Execution on Drill-through

Salesforce Code Analysis on Aggregated Dashboard

SFDC Transaction Tracing (end-2-end, js>http>integration>apex code>db>…), in real-time, 24x7

Salesforce Code Execution on Detail Execution Flow

SFDC Apex Error

Monitoring of SFDC Apex Error, real-time, 24x7.

SFDC Custom Objects

Monitoring of SFDC Custom Objects (e.g. System_Error__c), real-time, 24x7.

SFDC Database Execution

Monitoring of SFDC Database execution, real-time, 24x7.

Salesforce Database Execution on Drill-through

Salesforce DML Code Execution Exception on Drill-through

SFDC Data Update / Delete / Create

Monitor SFDC Data (Record Creation, Update, Deletion, Rollback), in real-time, 24x7.

Supported only in Salesforce Lightning Experience (Spring '19 or above)
Available for standard and custom objects - details here
Salesforce License allocations apply - details here.

SFDC Debug Log

Monitor of SFDC Log, in real-time, 24x7

SFDC Developer Error

Monitoring of SFDC Error, real-time, 24x7.

SFDC Event

Monitoring of SFDC Event, real-time, 24x7.

Salesforce Object Events Monitoring — alesforce Object Events Monitoring

SFDC HTTP Requests

Monitoring of SFDC Failed HTTP Requests, real-time, 24x7. Example here showing failed http requests:

SFDC Instance Status Monitoring

Monitoring of SFDC Instance Status, real-time, 24x7.

SFDC JavaScript Console Event

SFDC Logs

Monitoring of SFDC Logs, real-time, 24x7.

SFDC Metadata Change

Monitoring of SFDC Metadata change, real-time, 24x7.

SFDC Performance

Monitoring of SFDC Performance, real-time, 24x7.

Salesforce Performance Monitoring Overview

Browser level

Page level

SFDC Real-time Event

Monitoring of SFDC Real-time Event, real-time, 24x7.

All Real-time Events available in Salesforce

SFDC Resource Usage

Monitoring of SFDC Resource Usage, real-time, 24x7.

SFDC Switch to Classic

Monitoring of SFDC Switch to classic, real-time, 24x7.

SFDC SOQL Execution metric

Monitoring of SFDC SOQL Execution , real-time, 24x7.

SFDC User or Process Journey

Monitoring of SFDC User at the Click or Workflow levels.

SFDC User Click (Browser to Backend Correlation)

Monitoring of SFDC User Click and front-to-backend metrics correlation for root-cause analysis (down to the line of Javascript execution), real-time, 24x7.

Salesforce Data Correlation between UI and Backend

SFDC User Errors

Monitoring of SFDC User Errors and UI issues, real-time, 24x7.

By Page

SFDC User Session Monitoring & Replay

Monitoring, Recording and Replaying of SFDC User Session, real-time, 24x7.

SFDC Visual Force metric

Monitoring of SFDC Visual Force Metric, real-time, 24x7.

Salesforce Visual Force Execution Transactions

Component: Engine or RUM Extension

Feature Availability: 2022.1 or later