Salesforce Monitoring (Classic, Lightning, etc)
Features
Germain is preconfigured to monitor and provide insights and automation to improve User Experience, Workflow and Technology Performance of Salesforce Cloud applications (Classic, Lightning, etc)
Benefits for Salesforce Classic and Lightning | Germain |
---|---|
Automate Transaction for proactive detection of issues that affect SFDC User, Application or Integration, in real-time, 24x7. | X |
Monitor SFDC Application Performance, Uptime and Capacity (Apex Code, Database, Error, Custom Object, RT Event, Log, Status,…) in real-time, 24x7. | X |
Monitor SFDC Business Process/Workflow performance, in real-time, 24x7. | X |
Monitor SFDC Integration (CTI, etc) Performance, in real-time, 24x7. | X |
Monitor SFDC Data & Metadata change, in real-time, 24x7. | X |
Monitor SFDC User Experience, Record and Replay User Session, and Analyze Issues (Frictions, Behavior, Error, Session @scale, in real-time, 24x7. | X |
Trace SFDC Transaction (end-2-end, Javascript>http>integration>apex code>db>…), in real-time, 24x7. | X |
Examples
CTI Integration
Monitoring of CTI events, real-time, 24x7

SFDC Apex Code Analysis

Salesforce Code Execution on Drill-through

Salesforce Code Analysis on Aggregated Dashboard
SFDC Transaction Tracing (end-2-end, js>http>integration>apex code>db>…), in real-time, 24x7

Salesforce Code Execution on Detail Execution Flow
SFDC Apex Error
Monitoring of SFDC Apex Error, real-time, 24x7.

SFDC Custom Objects
Monitoring of SFDC Custom Objects (e.g. System_Error__c), real-time, 24x7.

Salesforce Custom Objects by type

Salesforce Custom Object details
SFDC Database Execution
Monitoring of SFDC Database execution, real-time, 24x7.

Salesforce Database Execution on Drill-through

Salesforce DML Code Execution Exception on Drill-through
SFDC Data Update / Delete / Create
Monitor SFDC Data (Record Creation, Update, Deletion, Rollback), in real-time, 24x7.
Supported only in Salesforce Lightning Experience (Spring '19 or above)
Available for standard and custom objects - details here
Salesforce License allocations apply - details here.

SFDC Debug Log
Monitor of SFDC Log, in real-time, 24x7

Salesforce Code Debug events
Salesforce Apex Error details
SFDC Developer Error
Monitoring of SFDC Error, real-time, 24x7.

Salesforce Developer Error Monitoring
SFDC Event
Monitoring of SFDC Event, real-time, 24x7.

alesforce Object Events Monitoring
SFDC HTTP Requests
Monitoring of SFDC Failed HTTP Requests, real-time, 24x7. Example here showing failed http requests:

Salesforce Failed HTTP Requests
SFDC Instance Status Monitoring
Monitoring of SFDC Instance Status, real-time, 24x7.

Salesforce Instance Status monitoring

Salesforce Instance Status details
SFDC JavaScript Console Event

SFDC Logs
Monitoring of SFDC Logs, real-time, 24x7.

Salesforce Logs Monitoring
SFDC Metadata Change
Monitoring of SFDC Metadata change, real-time, 24x7.

Salesforce Metadata Change Monitoring
SFDC Performance
Monitoring of SFDC Performance, real-time, 24x7.

Salesforce Performance Monitoring Overview
Browser level

Page level

SFDC Real-time Event
Monitoring of SFDC Real-time Event, real-time, 24x7.

All Real-time Events available in Salesforce



SFDC Resource Usage
Monitoring of SFDC Resource Usage, real-time, 24x7.

SFDC Switch to Classic
Monitoring of SFDC Switch to classic, real-time, 24x7.

SFDC SOQL Execution metric
Monitoring of SFDC SOQL Execution , real-time, 24x7.

Salesforce SOQL Execution metric
SFDC User or Process Journey
Monitoring of SFDC User at the Click or Workflow levels.

SFDC User Click (Browser to Backend Correlation)
Monitoring of SFDC User Click and front-to-backend metrics correlation for root-cause analysis (down to the line of Javascript execution), real-time, 24x7.


Salesforce Data Correlation between UI and Backend
SFDC User Errors
Monitoring of SFDC User Errors and UI issues, real-time, 24x7.

Salesforce UI Issues by type
By Page

Salesforce UI Issues by page
SFDC User Session Monitoring & Replay
Monitoring, Recording and Replaying of SFDC User Session, real-time, 24x7.

SFDC Visual Force metric
Monitoring of SFDC Visual Force Metric, real-time, 24x7.

Salesforce Visual Force Execution Transactions
Component: Engine or RUM Extension
Feature Availability: 2022.1 or later