User Feedback or Survey

Features

Users of any application—CRM, eCommerce, ERP, etc.—can provide real-time feedback to your team. Notifications are automatically sent via email, SMS, or other channels.

Not every user is initially inclined to give feedback, but when they see that their input is heard and acted upon, they become more engaged. As a result, conversion or adoption rates can improve rapidly.

More details about Real User Feedback Collection.

Service: Analytics

Feature Availability: 2017.1 or later