First page or Login to your web app is slow?

Please do the following:

• using Germain
  • Make sure Germain is monitoring your web app
  • Log on to your webapp (siebel or others...assuming you can reproduce the slow page/login issue)
  • Don't click on anything after login
  • log on to Germain dashboard
  • Identify the slow page/login
  • Drilldown to the RCA dashboard of that page/login
  • on SESSION DETAILS (BROWSER side),
    • sort Duration in descending order and check what is taking time
    • sort Timestamp in ascending order and check what is taking time, look for ERRORS, etc
  • Best to Maximize the portlet to get a better view and not miss anything...sometime Browser errors may be listed further down that portlet
  • do the same on SESSION DETAILS (SERVER side)
• using germain CRT
  • check germain CRT's tuning recommendations for any Issues associated with that Page, Script(s) and underlying Objects that executed during the loading of that Page or Login.
• using browsers' developer tool
  • open a Chrome Browser,
  • press CTRL SHIFT J (chrome)
  • press F5 to start recording
  • log on to siebel
  • see where most of the time is spent during the login (using NETWORK and PERFORMANCE tabs in Chrome..)
• open IE browser

• press F12
• click UI Responsiveness
• press CTRL E to start recording
• log on to siebel
• see where most of the time is spent during the login (check the other tabs as well..)

if you are running out of ideas, contact us.

• Create a ticket: https://germainUX.atlassian.net/servicedesk/customer/portal/1
• Or email us at: support@germainux.atlassian.net  (a ticket gets automatically created when email is sent to this address, and we all know about it)