Monitoring & Analytics - Siebel 2021 & 2022 - End-2-end RCA

Customer(s)

American Airlines, ANZ Bank, eBay, General Electric

Description

Support for end-to-end root-cause analysis of a Siebel Transaction, that involves tracing and correlating transaction executed at by the different layers of Siebel Application.

E.g. For a User clicking on the Siebel UI, Germain has the ability to analyze and correlate Browser’s Javascript/eScript, HTTP request(s), Object Manager Transaction, Workflow, EAI, Database SQL, (…) calls.

Note: Germain has always supported this since our 2014 launch, however tracing and correlation has varried depending on the version of Siebel or other Technologies.

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