Mobile Operational Experience Intelligence

Monitor Mobile User Experience, Application Performance & Device Conditions with GermainUX GermainUX provides real-time Digital Experience Monitoring, Application Performance Monitoring, Analytics, Alerting, and Automation for mobile applications and devices. GermainUX supports:

• Web applications accessed from mobile browsers on iOS and Android
• Native Android applications
• Android device monitoring

This provides visibility across: For native Android applications, GermainUX can correlate application behavior and performance with device conditions such as battery, memory, storage, and network connectivity.

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Mobile Web Application Monitoring

Monitor web applications accessed from mobile browsers using GermainUX Real User Monitoring. Understand: Mobile browser activity can be analyzed alongside desktop activity or segmented by device, operating system, browser, and other available dimensions.

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Native Android Application Monitoring

The GermainUX Mobile Library provides monitoring for native Android applications. GermainUX can monitor:

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• Application events
• Fragment lifecycle and usage
• Views and screens
• Transactions
• Business workflows

This helps teams understand both how users interact with the application and the technical conditions affecting their experience.

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Real User Session Monitoring

Track user sessions within native Android applications. Session monitoring provides visibility into information such as: Application activity can be correlated with performance, errors, transactions, and device conditions.

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Crash & Exception Monitoring

Automatically detect application crashes caused by unhandled exceptions. GermainUX can also monitor handled exceptions reported by the application. This helps teams determine:

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Error Monitoring

Capture and analyze application errors affecting native Android users. Errors can be analyzed alongside: This provides additional context for identifying recurring or high-impact application problems.

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Fragment, View & Screen Monitoring

Monitor how users interact with Android fragments, views, and screens. GermainUX can provide visibility into: This helps teams understand both application usage and performance at the UI level.

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Transaction Performance Comparison

When analyzing a slow or failed mobile transaction, use Comparison to compare its performance with another execution of the same transaction, such as the fastest, slowest, most recent, first seen, or last seen. Comparison can reveal: This helps pinpoint why a mobile transaction is slower or failing, identify the underlying bottlenecks, and accelerate resolution to improve application performance and user productivity. More details on Transaction Performance Comparison.

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Transaction Monitoring

Monitor important operations within the Android application. Transactions can include: Transaction monitoring helps identify bottlenecks and understand which operations contribute to slow or failed mobile experiences.

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Workflow Monitoring

Monitor mobile business processes and user journeys that are important to the organization. GermainUX can help identify: This connects technical mobile telemetry with the business workflows users are trying to complete.

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Application Lifecycle & System Events

GermainUX can monitor supported application and Android system events. Application events include conditions such as:

• Application launch
• Foreground/background transitions
• Application termination

Depending on Android permissions and platform restrictions, system events can include: Event availability depends on Android version, permissions, device manufacturer, and operating-system restrictions.

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Android Device Observability

GermainUX can monitor Android device conditions that may contribute to poor application performance or user productivity. Available telemetry can include:

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• Network connectivity
• Application usage when Android Usage Access is granted
• Supported process and service information
• Device events

Android restricts access to some system and application information, so available telemetry varies according to Android version, permissions, device manufacturer, and management policy.

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Battery Monitoring

Monitor available battery conditions such as: Battery telemetry can help determine whether poor application behavior or interrupted activity correlates with device power conditions.

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CPU, Memory & Storage Monitoring

Monitor device resource conditions available to GermainUX. Depending on Android APIs and permissions, this can include: Modern Android versions limit visibility into other applications and processes. GermainUX should therefore not be positioned as providing unrestricted inspection of every application running on a device.

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Network Monitoring

Monitor mobile network conditions that may affect application reliability or performance. Available context can include: Network telemetry can be correlated with application transactions, crashes, and performance to identify connectivity-related problems.

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Application Usage Monitoring

When Android Usage Access is explicitly granted, GermainUX can collect permitted application-usage information. This can include: Usage Access is a special Android permission and should only be enabled for approved monitoring purposes and applications.

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Correlate Application & Device Experience

One of the strongest benefits of combining application and device monitoring is the ability to correlate poor user experience with underlying mobile conditions. For example: or: or: Interrupted Workflow → Low Battery / Power-Saving State This helps teams answer: What happened in the application? and: Were device conditions contributing to it?

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Real-Time Dashboards & Automated Reports

Analyze mobile application and device telemetry through customizable dashboards and automated reports. Examples include:

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• Android versions
• Battery
• Memory
• Storage
• Network state
• Device events

Mobile telemetry can be segmented to identify patterns associated with specific devices, Android versions, networks, or application versions.

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Alerts & SLA Monitoring

Configure alerts for actionable mobile conditions such as:

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• Repeated low-memory events
• Critical monitored service unavailable
• Connectivity loss affecting a critical workflow

A device that stops reporting should be treated as a monitoring condition rather than definitive proof that the device itself has failed.

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Automation

Mobile application and device conditions can trigger GermainUX automation. For example: Depending on the use case, automation can include:

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Deployment

The deployment method depends on what is being monitored:

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Mobile Web Application

Deploy GermainUX RUM JS to the web application.

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Native Android Application

Integrate the GermainUX Mobile Library into the Android application.

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Android Device

Install and configure the approved GermainUX Android application on the monitored device. See Deploy Monitoring for Mobile for deployment instructions.

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Get More Information

Mobile environments vary according to application architecture, Android version, device manufacturer, permissions, security controls, and device-management policies. The GermainUX team can help determine the appropriate monitoring scope and configuration for your mobile environment. Please contact us for any help.

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Get Help

The content of this document is proprietary to GERMAIN SOFTWARE.