User Click Analysis for Salesforce Cloud (Configure)

Feature

Here are details on how to configure Germain UX to analyze User Clicks on Salesforce deep down to the Javascript, Apex, or other Technology Calls.

Please note that this is separate KPI from/in addition to Germain UX's Session Replay.

Assuming deployment is complete else go here: Salesforce Monitoring Deployment.

Configure

For configuration details, visit the following link: Salesforce User Monitoring and Replay

KPIs

KPIs for SFDC Clicks

Dashboard

Germain Workspace > Left Menu > Dashboards > All > Search for "Salesforce User Click" Portlets or KPI

Examples

User Click Analysis

Component: RUM Extension, RUM JS

Feature Availability: 2022.1 or later