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ComponentsRUM JSRUM ExtRUM Windows
Availability2017.1 or later

Configure Session Replay Player

Control playback and visible events

Playback Settings

How sessions play back

Dev Tools & Events Filters

Filter which events appear

Validate Your Settings

Player preferences stay personal

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Overview

The Session Replay Player can be customized to control how recorded sessions are played and which events are displayed during an investigation. Session Replay Player settings are stored per GermainUX user, allowing each user to customize the Player without affecting other users. You can configure:
  • Autoplay
  • Skip Playback Interval
  • Pause on Content Selection
  • Dev Tools Filters
  • Events Filters
Session Replay Player settings - GermainUX

Session Replay Portlet Settings - GermainUX

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Access Session Replay Player Settings

To configure the Player:
1

Open a recorded session in Session Replay Player

2

Click the Edit icon on the Player

3

Update the desired settings

4

Click Save

Your settings are saved for your GermainUX user.

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Playback Settings

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Autoplay

By default, Session Replay automatically starts playing when a recorded session is opened. Disable Autoplay if you prefer sessions to remain paused when opened. To change the setting:
1

Open the Session Replay Player settings

2

Enable or disable Autoplay

3

Click Save

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Skip Playback Interval

The Session Replay Player provides controls to quickly skip backward or forward through a recorded session.
Session Replay Skip Playback - GermainUX

Skip Playback - GermainUX

The default skip interval is: 10 seconds To change it:
1

Open the Session Replay Player settings

2

Change Skip Playback Interval

3

Enter the desired interval in seconds

4

Click Save

Session Replay Skip Interval Playback option - GermainUX

Skip Playback Interval - GermainUX

The Player’s backward and forward controls will use the configured interval. For example, setting the interval to 30 causes the Player to move backward or forward by 30 seconds each time the corresponding control is selected.

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Pause on Content Selection

By default, Session Replay automatically pauses when you select or highlight content inside the replay.
Session Replay Pause on Content Selection - GermainUX

Pause on Content Selection - GermainUX

This makes it easier to:
  • Read displayed content
  • Select text
  • Copy information
  • Investigate an element without the replay continuing
To allow playback to continue while content is selected:
1

Open the Session Replay Player settings

2

Disable Pause on Content Selection

3

Click Save

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Dev Tools & Events Filters

Session Replay can contain a large amount of user, application, business, and technical data. The Dev Tools and Events panels can be filtered independently so that each user sees the information most relevant to their investigation. This is particularly useful when technical events or metrics are not relevant to a particular user or investigation.
Session Replay Dev Tools and Events Filters - GermainUX

Dev Tools and Event Filters - GermainUX

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Dev Tools Filters

Dev Tools Filters control which data appears in the Session Replay Dev Tools. To configure them:
1

Open the Session Replay Player settings

2

Select Dev Tools Filters

3

Edit the filters in the Filters window

4

Click Apply

5

Click Save

Use these filters to focus Dev Tools on the technical and business information relevant to your investigation.

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Events Filters

Events Filters control which events appear in the Session Replay Events panel. By default, GermainUX filters some highly technical events from the Events panel, including:
  • JavaScript Console events
  • Browser Report events
  • Browser Unhandled Promise Rejection events
  • Memory metrics
  • Battery Status Change events
  • Network Grade Changed events
These events remain useful for technical investigations but may add unnecessary detail during general user-experience analysis. To change the filters:
1

Open the Session Replay Player settings

2

Select Events Filters

3

Edit the filters in the Filters window

4

Click Apply

5

Click Save

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Dev Tools Filters vs. Events Filters

The two filters are independent. This allows, for example, technical information to remain available in Dev Tools while keeping the main Events panel focused on user, business, or application events.

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Validate Your Settings

After changing Player settings:
1

Open a recorded session

2

Verify whether playback starts automatically according to the Autoplay setting

3

Test the backward and forward controls and confirm the configured Skip Playback Interval

4

Select content and verify Pause on Content Selection behavior

5

Open Dev Tools and confirm the expected data is displayed

6

Open Events and confirm the expected events are displayed

Player preferences apply to your GermainUX user and do not change how User Monitoring or Session Replay data is collected.

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Monitoring Configuration vs. Player Configuration

Session Replay Player settings control how you view and investigate an already recorded session. They do not control what GermainUX captures. To configurewhat is monitored or recorded—including Session Replay, session timeout, user activity, exclusions, privacy, Phrases of Interest, and custom timelineevents—see Configure User Monitoring & Session Replay.

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Additional Resources

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Get Help

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The content of this document is proprietary to GERMAIN SOFTWARE.