Key Benefits & Features, Use Cases

We started building the Germain UX digital platform in 2011. Here are the high-level benefits and features that Germain UX offers.

Key Benefits of GermainUX

• Discovers why users experience issues or drop off.

• Finds where precious time is spent (by users or business operations).

• Identifies visitors' interests.

• Allows users to provide feedback (NPS).

• Dives within technology issues and find root-cause of errors, slownesses, etc

• Proactively detects, alerts and/or resolves issues.

• Enables deep data science and finds smart insights.

• Plus, our expert help is included.

• At a fraction of your current cost – guaranteed.

Key Features in GermainUX

• User Monitoring & Session Replay.

  • User session recording and session replay

  • Data Privacy and Data Security.

• User Feedback (NPS).

  • in context/session replay.

• Business Process Monitoring & Mining.

  • Across Teams and Data Sources.

• Technology Monitoring.

  • Preconfigured Plugins.

  • Technologies KPIs, Pivots & Measures.

  • Errors that affect Users.

  • Code Profiling.

  • Outlier detection.

  • Correlation or Tracing.

  • Document Audit.

• Digital Monitoring (Web Crawler, SEO Audit, etc)

• Analytics features (Rich KPIs, Smart Insights, etc).

• Automation features (Notifications, Synthetic RPA Bots, Script Execution, etc).

• Dashboarding

  • 360 Operational View (Real-time).

  • 4-level visualization for any KPIs

    • Technical or Business dashboards

    • Drilldowns from Business Impact to Details Analysis view.

  • 100% searchable.

• Very Customizable platform (from data model, data analysis, automation, dashboarding, alerting, reporting, etc)

  • Rules.

  • Wizard.

• On-premise or cloud.

Use Cases of GermainUX

Details of theUse Cases for GermainUX.