06/30/22 Release Notes

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Maintenance - NPM package

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Description

Germain is now available as NPM package, to ease integration with reactjs, vuejs, angular, etc. https://www.npmjs.com/package/@germainapm/germain-webux-sdk

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Monitoring & Analytics - Bot/Crawler Agent Exclusion (Googlebot, Yandex bot, etc)

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Description

You can disable User Experience Monitoring for selected user agents. Utilize this feature if you prefer not to gather UX monitoring data from specific bots, crawlers, or end users’ browsers.

By default we exclude the following bots:

Show all 10

• ia_archiver
• Sogou
• Slurp
• YandexBot

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Exclude Bot/Crawler Agent

Here are details on how to exclude Bot/Crawler.

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Monitoring & Analytics - Disable UX via an IP address

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Description

Germain now has the ability to disable monitoring of a named user, using that user’s IP address

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Disable IP address

Here are details on how to disable IP Address.

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Monitoring & Analytics - SEO/Campaign insights (Google Analytics UTM)

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Description

This enhancement collects Search Engine Optimization (SEO) Campaigndata from the monitored website. You can then identify the User Session Replay(s) that are related to a given marketing campaign, better focus your analysis and ux or other conversion issues (instead of spending hours or days watching replays without knowing whether those replays are directly related to a campaign).

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Configure Google UTM for SEO Insights

Here are details on how to configure Google UTM.

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SEO Audit

And details on how to do an SEO Audit with GermainUX.

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Monitoring & Analytics - User Feedback (NPS)

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Description

Germain’s real ux monitoring feature now includes this Real User Feedback feature that allows end-user to share their thought/experience. A few month ago, that feature only allowed user to click Thumb Up/Down, this new enhancement is about letting the user to write a sentence and optionally enter his/her email address. Also note that this user’s feedback goes straight back onto Germain dashboard (on the replay session, aggregate and drill through dashboards)

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Enable Feedback Popup

Here are details on how to enable GermainUX’s Feedback Popup.

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Get Help

The content of this document is proprietary to GERMAIN SOFTWARE.