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Monitoring & Analytics - Salesforce Experience Cloud

Germain can now monitor, analyze and improve Salesforce Experience Cloud eCommerce platform in real-time, 24x7. 7 components can be used. Real Users are monitored via injection of Germain RUM JS/javascript into the Salesforce Experience Cloud site. Other Germain Components can be used for other monitoring and automation purposes.

eCommerce sites built on SF Experience Cloud:

More details on the benefits you get with Germain:

Important to note that Germain JS can only be used for web applications, like Experience Cloud, that allow javascript injection. However, for others applictions, like Salesforce Sales, Service…Lightning or Classic, Germain's RUM Browser Extension needs to be used.


Configure: click here

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