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ServiceManagement
Availability2014.1 or later

Templates

Customize alert and report layouts

Notifications

Email, SMS and Watch delivery
Templates define the content, structure, and appearance of alerts and reports automatically generated by GermainUX.

Templates

Templates can be used to customize:
  • Email subject lines and message content
  • Alert details and supporting evidence
  • Report layouts and formatting
  • Data fields, measures, and contextual information
  • Links and actions available to recipients
The Template Editor, introduced in GermainUX 2024.1, provides a simpler way to create, preview, and maintain custom alert and report templates.
Template Editor for Alerts and Reports: Templates

Notifications

Templates can be used by notification mechanisms such as:
  • Email alerts
  • SMS alerts
  • Germain Workspace notifications
  • Watches
  • Automatically generated reports
See Notifications for information about configuring email, SMS, Watch, and Workspace notifications.

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The content of this document is proprietary to GERMAIN SOFTWARE.