Stock Trading platform - Real-time UX insights
The CTO of one of the largest electronic trading companies needed real-time Real User Experience Insights and Replay for its real-time online stock trading platform in order to help secure its billion-dollar business. The head of software development conducted a pilot for a month to assess benefit and impact.
Real-time Metrics that the Client is now getting from Germain:
Real User Experience Session Video/Replay
Real User Experience Behavior Analysis
To get these above metrics, Germain integrated with their:
Electronic Trading Site (Angular 1, 9 and Canvas)
The below data is from the client’s testing site/not production.